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Customer Service Administrative Assistant

Location:
Hagerstown, MD, 21740
Posted:
December 08, 2010

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Resume:

Shirley C. Nelson

** ***** ****** **. *** ***

Hagerstown, Md. 21740

Phone 717-***-****

Brief Summary

Hi, my name is Shirley Nelson. I have over 20 years of experience in

banking, accounts payable, receivable, collections and customer service. I

have also worked with some Mortgage loan processing. Used spreadsheets,

excel. Taken some marketing, and computer classes, and various seminars.

Work well in a fast-paced environment, and a team player, detailed

oriented, and a fast learner. I also have warehouse experience, shipping

and receiving and fork lift.

Career Profile

10/2008 - 6/11/2010 Inbound

Unloading trucks, receiving of pallets, problem solving,

putting products in proper place, helping others

with loads,cleaning.

Amazon. Com 500 McCarty Rd. Lewisberry, Pa.

11/2009 - 1/2010 Seasonal Buyer (Amazon.com)

Helped during our peak season as a buyer. Ordered

supplies, for different departments.

10/2006 - 8/2008 Universal Associate

Paying and receiving, customer service, ATM, back up head

teller when not in office, ordering of money.

First Bank - 112 W. King Street Strasburg, Va. 22657

8/2004 - 9/2006 Teller

Paying and receiving, customer service, ATM, balancing of

the branch, ordering of money, and shipping out.

Mid Penn Bank - 349 Union Street Millersburg, Pa. 17061

1/2003 - 8/2004 Collection Department

Assistant to the Collection Manager, writing letters,

making phone calls, following up with customers, filing,

working with Loan Officers on various accounts.

Administrative Assistant

Assistant to the Loan Officers with loans, processing of

Mortgage Loans following up with customers,

collecting of fees, answering the phones, keeping supplies ordered.

Bank of Clarke County - 202 N. Loudoun Street Winchester,

Va. 22601

2/2001-1/2003 Material Handler

Fork truck driver, loading and unloading of trucks,

inventory, invoices, rotating stock, cleaned.

Kraft Foods - Industrial Park Winchester, Va. 22602

Education

Handley High School

Winchester, Va. 22601

1971- 1976

References

Judy Smith

85 Hailey W. C-1

Strasburg, Va. 22657

540-***-****

Earl Foreman

112 Mulberry Street

Stephens City, Va. 22655

540-***-****

Tom Pagliaro

6046 Parkway East

Harrisburg, Pa. 17112

717-***-****



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