Software Quality Assurance

TODD SAUNDERS

*** *. ******* *** #** . Palm Springs, California 92262

(Willing to relocate)

714-***-**** . ****-********@*******.***

EHR Analyst /Implementation, Training and Support Specialist

Dynamic Senior implementations, training, configuration, support and

programming specialist with 9 years of experience and a history of

optimizing systems performance / integration while positioning firms for

multimillion-dollar revenue collections. Strategic thinker with

demonstrated expertise in healthcare / medical software (including EMR / PM

/ Billing / PAC's); meticulous, creative individual with proven ability to

drive development and workflow analysis of product and maximizing staff /

client proficiency and productivity by providing configuration, training

and support both on-site and off-site.

Strategic Planning . Operations . Project Management . Software Development

Quality Assurance (QA) . Systems Integration . Configurations

New Product Development . Programming . Technical Support . Databases

Team Leadership . Troubleshooting . PACS / RIS EMR / PM . Healthcare &

Medical Software

PROFESSIONAL EXPERIENCE

FOUNDATION SCHEDULING, Orlando, Florida . 2007 to Current

EHR Consulting / Electronic Scheduling Software.

Primary Consultant

Providing cutting edge consulting of EHR (EMR/PM/Billing) configurations,

workflow analysis and custom programming of add on modules to clients.

Develop and implement strategies to optimize products and P&L. Adapt code

to multiple languages; enable seamless modification in the future. Align

RIS / PACs solutions with client requirements. Conduct troubleshooting and

debugging. Provide emerging technologies, enterprise architecture, and

programming expertise (including OOP and product modularization).

. Outperformed expectations while generating source code for a medical

scheduling program.

. Maximized value for clients by tailoring innovative solutions to

client needs.

RAMSOFT, INC., Toronto, Ontario . 2006 to 2010

PAC's Software solutions firm.

Senior Analyst & Implementations Specialist

Oversaw project operations and 2 Implementation Specialists for a joint

product development initiative between a Picture Archiving and

Communication System (PACS) firm and a 3rd-party Radiology Information

System (RIS: EMR / PM / Billing) firm. Managed project implementations,

training, support, and software development; liaised with team members from

both companies and ensured efficient product implementation. Provide

programming of interfaces and modules. Facilitated software integration by

generating IT and communications strategies in cooperation with company

principals and external partners. Extensive experience in SQL data

migrations, writing of queries, tables, functions, and stored procedures,

import/export of data to current and external systems. Created and deployed

programming / system enhancement policies and procedures. Conducted

comprehensive training programs both on-site / off-site, remote support and

configuration / resolution of client issues.

. Positioned clients to grow annual billings ~ $8M by configuring system

and billing solutions.

. Improved reliability and availability by devising and instituting new

QA procedures for implementations, and later releases / updates.

. Increased functionality and effectiveness of SQL databases by

leveraging stored procedures, triggers, views, T-SQL, SSIS / DTS, and

configuration expertise.

. Decreased resolution time by assuming ownership of client issues.

TODD SAUNDERS . Page 2 . ****-********@*******.***

PACIFIC COAST IMAGING & Cardiology, Newport Beach, California . 2006

Prominent medical services and cancer treatment practice.

Programming & Communications

Optimized system configurations between PACS (Radiology /Cardiology) and

EHR (EMR / PM / Billing) software. Established guidelines and

configurations of software / computer systems across multiple facilities.

Devised SQL and interface programming solutions.

. Enabled capture of $1.5M+ in monthly billings by configuring software

for an outside vendor.

. Minimized issue resolution time by managing the generation of

responsive solutions.

MedInformatix, INC., Los Angeles, California . 2003 to 2006

EHR Software Company.

Senior Analyst & Implementations Specialist

Oversaw implementations, training and support of EHR (EMR / PM / Billing)

and PAC's project for a Value Added Reseller (VAR). Identified / resolved

workflow and software issues. Built strong relationships with clients and

mentored staff. Additionally supported / installed additional practices for

Primary Care, Oncology, Ophthalmology, etc, via phone, on-site / off-site

training and resolution off issues.

. Secured each client access to $1M+ in monthly revenues by

implementation, configuration, and support of billing system.

. Improved client satisfaction by designing interfaces / modules

tailored to client requirements.

. Reduced client issue resolution time by spearheading a 24 / 7

technical support.

. Maximized the value of radiology RIS EMR & PM software by leading

rollout, configuration, and support.

. Enhanced the effectiveness of SQL solutions (maintenance, security,

stored procedures, triggers, views, T-SQL, installation).

AcerMED, INC., Irvine, California . 2001 to 2003

Prominent software solutions firm.

Senior Programmer / EHR specialist

Managed programming and led the creation of EHR medical software. Trained

and supported 10 staff members on workflow analysis, deployment,

configuration, and troubleshooting of EHR (EMR / PM / Billing). Extensive

report creation utilizing SQL queries, tables, stored procedures and

functions.

. Optimized system effectiveness and client / employee proficiency by

leading comprehensive training regime covering implementation,

configuration, troubleshooting, and workflows.

. Ensured adherence to client requirements by programming custom

interfaces and modules.

. Supported program installation and troubleshooting.

SOFT-TRAIN, INC., Santa Ana, California . 2000 to 2001

Software / Training firm.

Triad Manager / Senior Developer

Spearheaded all phases of EHR medical software development and managed 5

employees; was responsible for reviewing code created, design, software

flow and re-design of existing software. Leveraged C++, SQL, Visual Basic,

and Access for development of EHR (EMR / PM / Billing) software.

TECHNICAL SKILLS

SQL (Tables / Views / Triggers / Stored Procedures, Job Creation, DTS,

Replication / Optimization)

C#, C++, VB.NET, ASP, ASP.NET, ADO.NET, Delphi, Firefox, Java, JavaScript,

Perl, XML

.NET Framework, COM, MFC, Windows, HTML, Microsoft Access, Crystal Reports,

SAS

EDI, Device Drivers, Servers, Healthcare IT, Databases / Data Management

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