Sales Customer Service

Brandon P. Leander

** ******* ** *** *** New York, NY 10038 . Cell 651-***-**** .

*********@*****.***

Business Insights Data Lead

Focused on leveraging data as a key business driver and identifying how the

utilization of data can increase revenue. Innovative problem solver with

proven ability to generate and translate requirements into applicable

business solutions. Proven ability to facilitate projects with a vision

for strategic planning and process improvement. Experience in

communicating and partnering with all levels of corporate management,

business sponsors, and team members in the development of business

solutions.

Areas of Expertise

Process Improvement . Metric Development . Project Integration &

Facilitation . Customer Operations

Master Data . Team Building . IT Implementations . Microsoft Visio .

Visioning

Professional Experience

Winfield Solutions LLC, Shoreview, MN

Leading agricultural distributor with $3.2 billion in revenue. Wholly owned

subsidiary of Land O'Lakes Inc. based in Arden Hills, MN.

Business Insights Data Lead

2009 - Current

Report to the Director of Customer Market Insights. Lead a steering team

consisting of senior leadership from sales, marketing, finance, information

technology and supply chain with the focus of aligning Business

Intelligence needs across the division. Facilitate an operating team,

consisting of subject matter experts of the business systems within

Winfield Solutions, which is responsible for the coordination and execution

of sales and marketing data projects.

< Lead the implementation of a new internal data warehouse with the focus

of generating new insights while capturing disparate data from our

invoicing systems, industry databases, product performance databases and

Oracle CRM application.

< Develop business rules and governance policy consolidating master data

consisting of 250k+ grower records, 90k product skus and 50k account

records with the goal of one master data source feeding all business

applications.

< Business process lead on the implementation of an Oracle web based order

management system to simplify ease of entry and consolidate multiple

business applications into one customer facing portal.

< Identified an opportunity within Winfield Solutions to better utilize

dealer, customer and product data leading to the creation of a project to

develop a data warehouse which will become a strategic advantage to

Winfield Solutions with the goal of increased sales.

Manager Customer Operations

2007 - 2009

Reported to the Director of Supply Chain & Operations. Provided direction

for the customer operations functions including billing, sales reporting

and master data. Managed and developed a staff of 5 managers with a total

team of 24 employees in 4 locations across the U.S. with the focus on

individual and team development. Responsible for the compliance of

Sarbanes - Oxley guidelines for revenue recognition and expenditures.

.

< Streamlined the execution and administration of $200M of sales and

marketing programs enabling more accurate and timely rebates and

incentives to end customers.

< Executed the conversion of Winfield Solutions invoicing process from EDI

to XML with 3 trading partners which improved the timeliness, accuracy

and consistency of the delivery of invoices from vendors to customers.

< Decreased annual turn around time on reconciliation of invoiced sales by

2 months which increased revenue.

Manager Customer Business Applications

2005 - 2007

Developed, implemented and maintained processes to manage data to ensure

minimal disruptions to customer orders and invoices while improving data

quality. Managed Grower Point of Sales transactions for 2500+ accounts and

50k+ growers. Member of an industry wide seed council which recommended and

analyzed projects that furthered the technical capabilities of multiple

organizations across the seed industry.

< Rolled out a data integration project with Winfield Solutions' number one

partner. This project, which won a top customer service award,

established seed industry standards on data reconciliation and was

delivered on time and within budget.

< Established and maintained relationships with key partners in the seed

industry as well as the Land O'Lakes IT organization enabling improved

project performance by utilizing external input creating greater

efficiencies in project deployment.

Land O'Lakes Purina Feed, Shoreview, MN

Leading feed producer with $3.5 billion in revenue. Wholly owned division

of Land O'Lakes Inc. based in Arden Hills, MN.

Sr. Cost Accountant Team Lead

2002 - 2005

Coordinated, evaluated, analyzed, and resolved product costing to provide

accurate reporting. Reviewed monthly operational information regarding cost

of goods sold, gross margins and inventory. Supervised, mentored and

provided technical assistance to a team of 4 cost accountants.

< Evaluated current business processes and developed and documented

procedures around standard business practices.

< Created a process to estimate and document shrink in grain facilities

which led to decreased inventory adjustments on a monthly basis.

Education

Masters Business Administration, Augsburg College, Minneapolis, MN

B.S. Business Administration, Northwestern College, Saint Paul, MN

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