Sales Customer Service
Resume:
Michael A. Mandak
Olmsted Falls, OH 44138
abh1d5@r.postjobfree.com
To Whom It May Concern:
With over twenty years of proven experience in management, channel development, and strategic selling,
I am pleased to submit my resume to MTD Products. I have established the aptitude to exceed aggressive
revenue targets, expand customer base, and execute marketing strategies while working in a fast paced
and continuously changing environment. My past achievements have undoubtedly demonstrated the
ability to;
Exceed multi-million dollar sales goals for seven consecutive years, while growing
o
revenue through existing customer base 7% - 12%
Develop and implement market growth strategies encompassing multiple divisions,
o
vendors, and partners to penetrate market share
Manage company assets, personnel, and operations while driving sustainable multi-
o
million dollar sales
My excellent relationship building and effective leadership skills combined with an appreciation of sales
and operations processes have allowed me to thrive in multiple positions in both self-directed and team-
oriented environments. In addition, my initiative and expertise paired with my business acumen, allows
me to be confident in my ability to flourish within MTD Products.
I have attached a resume outlining my qualifications. Given my prior business accomplishments and
qualifications, I look forward to the opportunity to discuss the value I can bring to MTD Products.
Sincerely,
Michael A. Mandak
abh1d5@r.postjobfree.com
Michael A. Mandak
26588 Redwood Drive
Olmsted Falls, OH 44138
abh1d5@r.postjobfree.com
SUMMARY
Over twenty years of experience in management, consultative sales, and the agricultural industry.
Proven track record of driving multi-million dollar growth and business expansion.
Expert relationship builder, channel developer, negotiator and sales strategist.
Skilled in creating, developing and organizing communication strategies with external vendors and
internal marketing team to drive revenue.
Effective leadership skills in driving and executing corporate strategic vision.
Professional constituent that coordinates efforts with research centers to help strengthen and promote
brand strategy.
Appreciation of sales and operations planning process, statistical demand forecasting, including
integration of demand plans and related supply plans.
COMPENTENCIES
Team Building & Leadership Merchandising
Sales Pipeline & Budget Management Inventory Asset Management
Strategic Planning & Implementation Business & Channel Development
Vendor Management Solution Selling
Risk Mitigation Organization & Time Management
Consulting & Customer Service Strategic Partnerships
A/R & A/P Management Safety & Compliance Management
Procurement & Forecasting Project & Construction Management
PROFESSIONAL EXPERIENCE
John Deere – 2003-2010 (Lesco, Inc. – 2003-2007, acquired by John Deere in 2007)
Regional Account Executive
o Exceeded sales goal for seven consecutive years, sales over $2 million
o Grew revenue through existing customer base 7%-12% for seven consecutive years.
o Developed and implemented seasonal selling plans
o Developed and implemented market strategies encompassing multiple divisions, vendors,
and partners to penetrate and gain market share
o Work directly with Universities and Research facilities to promote company’s brand
strategy and awareness
Responsible for delivering training to channel partners and company employees through
o
monthly market meetings
Utilized consultative sales, solution selling methodologies to grow existing customer base
o
Accountable for preparation and submission of all solicitation requests to government
o
facilities (RFP, RFI, RFQ, Quotes, Proposals)
Manage and maintain EPA and DOT requirements
o
Develop and maintain revenue growth by enhancing customer relationships through
o
dependability, reliability, and service
Branch/Sales Manager
o Conducted site visits and demos with current and prospective customers promoting
company products and services in an effort to increase revenue
o Exceeded sales goals and SVA throughout three consecutive years
o Established customer pricing for purchases of products
o Managed Branch accounting functions including invoicing, cash drawer procedures and
balancing, return on assets, and banking and petty cash
o Accountable for all administrative functions of the Branch, including sales transactions,
purchase orders, product transfers and defective goods disposition
o Ensured the protection of all Branch assets, including inventory, equipment and facility
o Managed the operations and personnel at the branch with sustainable sales over $1.5 M
City of Hudson, OH (Ellsworth Meadows) – 1999-2003
Superintendent
o Managed all phases of construction projects; coordinated with owners, designers, and
architects along with overseeing all contractors
o Supervised staff of 15-20 employees
o Responsible for the preparation, administration, and maintenance of construction
contracts
o Facilitated business cycles for submission, and compliance of EPA permits
o Developed vendor relationships for construction budgets, revisions, and billing
o Responsible for administrative duties, staff management, long and short term projects
City of North Olmsted, OH (Springvale Golf Club) – 1987-1999
Superintendent
o Supervise and scheduling a crew of up to 30 seasonal and part time employees
o Responsible for implementing, purchasing, and tracking all budgets for the club
o Maintain regulation standards for the golf course
Education & CERTIFICATIONS
Kent State University - Kent, OH – 1989-1991
English Literature
Cleveland State University – Cleveland, OH – 1991-1993
English Literature
Continuing Education
Solution Selling
John Deere University
skills
Microsoft Office Products 2007 (Word, Excel, Outlook, PowerPoint, Windows)
Adobe
Internet Explorer
Point-of-Sale (POS) – Unity Enterprise
Workflow.com (OnBase by Hyland Software)
Customer Relationship Management (CREW)- John Deere (internal)
REFERENCES
Available upon Request
Contact this candidate