Albert F. Laro
Glen Burnie, MD 21060-7405
Home Phone : 410-***-****
Cell: 410-***-****
OBJECTIVE: Seeking management position with advancement possibilities.
QUALIFICATIONS
Nearly twenty years serving as corporation liaison and independent
distributors.
Background includes extensive experience in maintaining accurate
records, preparing and recommending contract packages, enforcing
contractual relationships, auditing address data base lists, available
24 hours/day 7 days/week, "troubleshooting" as needs arise, accepting
special assignments, attending meetings, participating on feasibility
studies, operations management supervision, employee motivation,
training, problem solving, report management, analytical skills, use
of a computer for daily operations, experience in purchasing store
merchandise, integrity selling, strong organizational skills.
EMPLOYMENT
1996-Present Rite Aid Corporation
Senior management position, involved in re-organizing old
and new stores, troubleshooting, inventory preparation, in-
charge of high volume store, also able to do money grams,
one hour photo, ups shipping, responsible for sale and
inventory control. Creating schedules through staff works,
approving time punches, controlling money, assisting VP and
DM in problem solving. Last three years Liquor Manager-
responsible in purchasing all inventory, invoicing,
creating sales ad material to be advertised in local
newspaper, increased gross profit by a Million Dollars the
first year, second year $ 750,000 and inventory results of
a plus $ 185,000.
1996. Baltimore Sun (Times/Mirror Corporation)
Zone Sales Manager/Morning & Evening Papers
Area includes: Baltimore County and City, Howard County,
Anne Arundel County, Upper Eastern Shore, Western Maryland,
Delaware, Southern Pennsylvania, West Virginia.
Albert F. Laro Page 2
1996. Baltimore Sun
Special assignments including: Home delivery manager
assistance, mass interview night, agent feasibility
committee, Saturday Sun project team, supervisor of
Authorized route owners, Agent program.
1979. Baltimore Sun
District Sales and Field Training Manager/Morning Paper
Area includes: Baltimore County/Parkville area, Baltimore
Metropolitan area + surrounding counties
1977. U.S. NAVY-NAVSECGRVACT
Ft. Meade, MD
Honorable Discharge
Held top secret Krypto Clearance
RELEVENT PROFESSIONAL EXPERIENCE
SERVICE:
-Resolve specific customer problems
-Maintain 90% + customer service rating
-Maintain 95% + recovery rate
-Exceed complaint ratios target goals and exceed previous year's
results
-Recruit new distributors and keep routes contracted at all times
SALES:
-Create and follow sales plans for each route
-Ensure all distributors have necessary skills to market product
-Coordinate company marketing activity with distributors
-Set and assist distributors in meeting goal objectives
Albert F. Laro Page 3
COLLECTIONS:
-Collect all monies due company
-Minimize any collection losses due to turnovers
SPECIALIZED TRAINING/AWARDS
-Continuing basis Career Track Seminars
-February 1996 Baltimore Sun "Extra Mile Award"
-1981-Present Safe Driving Award 15 consecutive years
-Numerous times District Sales Objective trips
-Numerous times Zone and Territory Sales Manager of the Month
-1977 District Sales Manager of the Year
COMMUNITY SERVICES
-Member and former Property Chairman of Bethlehem Evangelical
Lutheran located in Baltimore, MD
-Project Manager for Southeastern District (Lutheran Church-Missouri
Synod) Servant Project
-Habitat for Humanity (Baltimore City)
-Lifetime member and Most Efficient Volunteer (1994) Gardenville
Recreation Center (Baltimore)
REFERENCES
Available Upon Request