Manager Customer Service

Marsha Lowe

***** ***** ******* *****

Jacksonville, FL 32218

904-***-****

Objective: To find a rewarding satisfying career with opportunity for

advancement.

Education:

Jean Ribault Senior High School Graduate 1993

Work Experience:

Rosalind Villas Apartments October 2004-June 2010 Property Manager

Duties included scheduling and posting rent, handling vendors and bids,

handling resident activities, move in and move inspections, taking

applications for new residents, handling renewals and move outs, processing

evictions, and processing maintenance requests.

Waters Edge Apartments January 2002-October 2004 Assistant Manager

Duties included posting rent, taking applications for new residents,

handling renewals and move outs, processing evictions, and processing

maintenance requests.

River Plantation Apartments March 1999-January 2002 Property Manager

Duties included handling vendors and bids, scheduling and posting rent,

handling resident activities, move in and move inspections, monitoring

delinquent accounts, taking applications for new residents, handling

renewals and move outs, processing evictions, and processing maintenance

requests, and monitoring delinquent accounts.

Bank of America February 1992-February 1999 Customer Service Manager

Duties included supervising a team of 12+ associates, monitoring calls for

quality assurance, processing loans and mortgage underwriting. Responsible

for making sure all documents were present and accurate for loan approvals.

Responsible for approving loans and making sure all calculations are

correct to meet Conventional and Government standards.

YARDI, MRI, AMSI, ESITE, RENT ROLL, GRACEHILL, FLORIDA FAIRHOUSING

REFERENCES AVAILABLE UPON REQUEST

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