Sales Project Manager

________________________________________________________________

Amir Rehman

***** ***** ******, *****: 909-***-****

Chino Hills, CA 91709 ****.******@*****.***

Senior Sales Engineer Technical Trainer Technical Account Manager/Project Manager

An accomplished, results driven, and award winning Sales Engineer with twelve years of

technical experience, focused on network security. Demonstrated expertise in sales engineering,

training, business development and project management. Proven ability to communicate

customer’s need to the engineering team so that a solution can be met. . Have built long lasting

and trusted relationships with customers. Offered solutions towards industry compliances.

Proven track record of assisting account managers to consistently exceed multi-million dollar

quotas. Excellent biz-tech understanding of IT security needs and trends in the US market.

Strong communication and selling skills. A sound knowledge of the current market needs and the

ability to provide valuable feedback to the product team for future product enhancements.

I’ve been able to successfully attain $4.5 million annually for past 5 years.

Spearheaded technical sales team in the design re-design and launch of leading technologies

delivering immediate revenue results. Recognized as a subject matter expert in data center, email

and endpoint security, application firewalls and security compliance products that optimized

networks for RCO while optimizing security.

QUALIFICATION HIGHLIGHTS

● Technical Sales ● Team Leader ● Strategic Planning

● Excellent Presenter ● Educator, Trainer ● Chanel Focus

● Beta Testing ● Effective Communicator ● Self-Driven

● Project Management ● Account Management ● Team Player

PROFESSIONAL EXPERIENCE

Trend Micro Inc. Cupertino, California 2000 –

Present

Sr. Sales Engineer – Enterprise Sales 2004 – Present

Managed enterprise accounts in the entire northeast and southwest regions. Qualified potential

sales opportunities by identifying customer’s pain points and technical requirements. Trained

channel partners, sales engineers and customers on new products. Produced virtual demos and

presentations for all levels of decision makers. Trained and mentored new sale executives and

sales engineers. Strategically positioned Trend Micro’s solutions so as to come ahead of

competitors. Developed solution architecture and proactively lead the proof of concepts and

evaluations. Completed inter-departmental and competitive product analysis projects. Trained

internal and external customers on beta products, collected customer feedback and assisted

development team in implementing them, resulting in very high customer renewals. Created

competitive product matrix materials and helped product managers into prioritizing most critical

features lacking in our product line. Lead engineering teams on complex and lengthy

implementation projects. Successfully reached annual target of $4.5 millions year after year.

Corporate Trainer – Sales Enablement 2002 – 2004

Trained sales engineers, channel partners, and Trend Micro customers in company’s products.

Designed and conducted classroom and web-based training for the company’s application suite.

Provided customer training lasting from 2 to 5 days to systems administrators, managers,

supervisors, and team leads. Researched and developed instructional workbook materials used

in training including hands-on experiences, worksheets, course objectives, and course agendas.

Delivered presentations to audiences over eight hundred individuals. Executed and completed

over twenty projects geared towards the creation of a new training department. Lead a team of

two trainers and help coordinate the need for training for call center and presale engineers.

Assess training needs within multiple departments, developed customized documents and

courseware then provide training in timely manner.

Technical Account Manager – Premium Support Services 2000 - 2002

Managed highly visible and mission critical support accounts and ensured 100% customer

satisfaction and success. Acted as a liaison between support, product development and the

customer. Provided prompt and complete resolutions to technical challenges and business

issues. Promoted proactive best practice guidance to the customer's steering board, project, and

management teams. Understood and advocated customer's priorities internally within Trend.

Delivered timely account status reports both to customers and management. Managed a team in

implementing multiple global intra- company projects. Synchronized efforts of product

development and call center teams to ensure proper support of newly launched products.

Software Education of America Inc. Brea, California 1998 - 2000

Network Administrator 1999 –

2000

Provided server, network, workstation administration, and support for one production and ten

educational networks. Implemented a new MS Exchange environment and maintained user

accounts. Maintained system tape backups and formulated a disaster recovery plan. Designed

and implemented multi-node network expansion. Developed and maintained network security

policy, consisting of patch, antivirus and firewall management.

EDUCATION

University of Le Verne

Masters of Business Administration (Ongoing) 2012

Software Education of America, Brea California

MCSE Courseware 1998

Queens College, City University of New York, New York

Bachelor of Science in Biology 1997

TECHNICAL KNOWLEDGE

Operating Systems – Windows 2008, Windows 2003, Windows 2000, Windows XP & 7, Linux

Redhat

Applications – VMWare ESX, Microsoft Active Directory, MS Office, MS Exchange (2007, 2003,

2000, 5.5). Trend Micro security product offerings. Symantec, Mc Afee and Sophos Security

product knowledge, DNS/WINS, DHCP, TCP/IP services. IIS, Web & Mail Gateways /

Appliances, Security Services, Mobile Security, Anti Virus / Spam / Spyware / Phishing /

Pharming, Content Filtering, HIDS, HIPS, Proxy, Firewall, Policy Enforcement, Cisco NAC, Data

Leakage Protection, Email Encryption.

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