Customer Service Administrative Assistant

Elizabeth Holland

***** **** **. *. ********, CA 93551

661-***-****

**************@*****.***

EDUCATION

San Francisco State University Environmental Studies: Sustainability & Social Justice, May 2010

EXPERIENCE

Environmental Health and Safety Intern, Woodward HRT; Valencia, CA June 2010-November 2010

• Conducted weekly safety compliance inspections of manufacturing plant

• Created recycling education program

• Developed document organization and record retention system

Environmental Educator, Coyote Point Museum; San Mateo, CA - May 2009-May 2010

• Taught classes in environmental education to elementary aged school groups

• Curriculum development and class planning

• Class scheduling and school coordination

Receptionist, Supercuts; Burlingame, CA - October 2008 - April 2010

• Greet customers and make appointments

• Organize daily money supply and run cash register

• Manage salon cleanliness and product inventory

Administrative Assistant, Your Health Connection Magazine; Westlake Village, CA - January 2007-

May 2008

• Receptionist

• Client coordination and correspondence

• Invoicing, collections, and document processing

Retail Sales, See Jane Work; Thousand Oaks, CA - August 2007 - January 2008

• Sales and customer service

• Inventory management and organization

• Customer orders and store maintenance

VOLUNTEER EXPERIENCE

Program Assistant/ Education Intern, Coyote Point Museum; San Mateo, CA - January 2009-January

2010

• Assisted with public programs and school classes at the museum and with toddler programs and

elementary school field trips

• Animal presentations, small group teaching, facilitated phenomena based learning about the

environment.

Intern, GreenAnswers.com June 2010 - Present

•Answer environmentally focused questions on a green social website.

Research complex questions regarding the environment and effectively answer them according to the

audience.

References available upon request

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