Project Manager Real Estate

Tracey Arensmann

*** **** ***** ****** **** Alton, IL 62024 * 917-***-**** * ***********@*****.***

EXPERIENCE

Current Math and English Tutor

Third, Fourth, and Fifth Grade Math and English tutor for special needs students; AP English and Math tutor

for high school students; PSAT prep course tutoring.

2004 2008 Vice President, Director of Operations and Loan Administration Citibank

Community Capital New York, NY

•Managed daily operations and compliance implementation requirements for the affordable housing real

estate division; preparation and management of budgets supporting a $3.5 Billion portfolio.

•Staffing supervision of 50 employees, including new hire recruiting, mentoring, feedback, conflict

resolution, prioritization of workload assignments for team covering nine national offices, new hire

training, and providing technical advise as financial SME.

•Drafted policies, procedures, and training manuals for the business; intrepreted and applied statutes and

regulations into procedures to ensure compliance with local and federal law.

•Designed and implemented manual loan/legal document storage and retrieval system; project manager

for loan document online scanning and retrieval system.

•Led business to overall reduction in default rate to below .5% through the successful planning and

monitoring of reports and cost effectiveness to support the business and Community Development

programs.

•Project manager for $20 million new loan servicing platform design and implementation.

2000 2003 Loan Administration Management Bank of America

San Diego, CA

•Liaison between Bank, Borrowers, and Municipal Agencies on Real Estate and construction loans;

generation and financial risk analysis of supporting multi million dollar budgets; financial review SME.

•Extraction of data, preparation, review and justification of financial reporting to support multi billion dollar

portfolio.

•Designed budget tracking spreadsheet streamlining and improving work processes and ensuring

balanced and/or immediate issue identification of cost overruns for all loan participants.

1997 2000 Real Estate Underwriter/Risk Management University and State Employees

Credit Union San Diego, CA

•Designated subject matter expert in reporting and analysis of real estate portfolio; conducted training and

mentored subordinates on aspects of loan origination, documentation, underwriting, and financial

reporting.

•Project manager for loan servicing systems conversion and Y2K compliance software implementation

•Audited all post close documentation for compliance with state law.

1990 1999 Operations Management Ginger Patch

San Diego, CA

•Staffing and operational control for four retail stores with 90 employees, including budget

management, marketing, hiring, payroll, and new hire training.

•Summarizing and review of leasing and rental agreements.

1985 1990 Air Traffic Control and Aviation Administration US Navy

Fallon, NV

Civic Involvement

Habitat for Humanity Coordinator

American Cancer Society Fundraiser and Volunteer

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