Customer Service Technician

Tommy Blackburn

*** ****** **. *********, ** ****2

Home: 678-***-****

Cell: 678-***-****

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PHARMACY TECHNICIAN/MANAGEMENT

Overview Over 18 years of experience as a Pharmacy Technician in both

inpatient and outpatient environment.

.1 Superb communication skills necessary to follow verbal and

written instruction, including the ability to understand

technical and pharmaceutical terminology.

. Displayed superior professional competency and dependability

that led to numerous military awards and honors.

. Demonstrated excellent leadership in charge of a constantly

rotating staff of five or more technicians, consistently

insuring efficient operation.

. Provided outstanding customer service to both patients and

hospital Staff, receiving oral and written compliments which

included letters of appreciation from Commanding Officers of

Naval Hospital and Naval Vessels.

Pharmacy Resource Network

2010-Present

Certified Pharmacy Technician

Working under the supervision of a Pharmacist assisting with preparation and

dispensing of medication and IV admixtures. Assists Pharmacist with the

information required to consults with patients regarding medications or

supplies prescribed, including dosage, frequency, specialized requirements

possible drug interactions. Pharmacy Technician assignments have included:

.1 Ambient Healthcare-Prepared intravenous admixtures by calculating necessary

quantities of each component, selecting correct components from stock shelves

using aseptic techniques as prescribed in policies and procedures to prepare

the admixtures.

.2 Atlanta Cancer Care-Prepared pharmaceuticals for dispensing and also

compounding products by combining several ingredients after review of

calculations and measures by pharmacist to be dispensed outpatients.

Kuehne + Nagel 2008-

2010

Auditor

Audit electronic materials and equipment before being shipped out.

Upscale Realty Group

2004-200

Salesperson/Manager /Owner

Provided professional and detailed customer service to numerous clients

in locating

and purchasing property. Educated clients in the decision making process

for purchasing real estate. Managed 26 Real estate

agents and assisted in their day to day routine of obtaining

new clients and assisted with their contract writing, and

answered any question they may have had from Contract to Close.

United States Navy, Active and Reserve Duty

1986- 2003

Pharmacy Technician

Prepared and dispensed prescribed medicines and pharmaceutical

preparations. Compounded preparations according to prescriptions issued

by medical officers. Procured, stored and issued pharmaceutical

materials and supplies. Maintained files and records and submitted

required pharmacy reports.

Hospital Corpsman

Administered first aid, assisting with physicals and basic examinations.

Provided nursing care to patients. Assisted Medical Officer/IDC with

administrative procedures, emergency treatment, equipment maintenance,

infection control, laboratory tests procedures, material management,

medication administration, patient assessment; care and transportation.

Management: Improved the organization and efficiency at a branch clinic during a

period of

increased workload and decreased staffing while maintaining a high

standard of pharmaceutical care.

Conducted meticulous clinic inspections of Pharmaceutical storage

areas ensuring appropriate stocking, dating and safe storage of

medications.

Technical Skills: Nationally Certified Pharmacy Technician

Microsoft Windows XP and Vista, Microsoft WORD, EXCEL, ACCESS and

POWERPOINT

Typing 50 wpm

Education: Certified Pharmacy Technician (CPhT)

University of Phoenix, 2009

Wright Junior College, 1982

Business Management

Naval School of Health Sciences, Portsmouth VA, 1985

Hospital Corps School, Great Lakes IL, 1984

Naval School of Health Sciences, Portsmouth, VA 1985

Leader Development Program (NAVLEAD) Leading Petty Officers, Great

Lakes, IL 1994

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