Manager Insurance
Resume:
Diane M. Neary
Chicago, Illinois 60657
*.*****@*******.***
Professional Experience
Chartis (FNA Aig Insurance) April 2007 - Present
Regional Workers' Compensation Supervisor
Supervision of multi jurisdictional accounts, involving self insured retentions, captive
accounts, deductibles and reinsurance. Management of over 1400 high exposure files of
over $7 Billion in reserves, to ensure proper handling at the TPA level. Ensure analysts
review, document and manage all aspects of files to ensure timely resolution. Utilize
structured settlements, annuity transfers and creative settlement considerations to bring
partial or total file closure. Adhere to Best Practice Standards and complete monthly
analyst open file reviews. Train and manage 7 full time analysts and 2 administrative
assistants. Authorize and communicate reserves with special attention focused on file
reserving inclusive of reinsurance, deductibles, SIRs and expense treatment. Partner with
Underwriting, Accounting, Brokers and Reinsurance in order to properly document,
communicate and adjudicate files. Currently licensed in over 21 states with multi
jurisdictional knowledge.
Chartis October 2006 - April 2007
Workers' Compensation Analyst
Chubb Insurance January 2006 – October 2006
Commercial Lines Underwriter, Chicago, Illinois
Managed $7.1 million book of business with specialization in the Law Firm book.
Demonstrated abilities in sales, marketing and negotiation. Collaborated with
Underwriting, Operations, Claims and Marketing Staff as well as Home Office Product
Management. Solicited, selected and analyzed risk within Chubb Commercial Insurance
guidelines while ensuring proper documentation. Developed and negotiated price,
coverage, terms and conditions for all new business and renewals.
Chubb Insurance 1998 – December, 2005
Lost Time Supervisor – Workers’ Compensation, Chicago, Illinois
Possess jurisdictional knowledge of Indiana, Kentucky, Iowa, Illinois and Michigan.
Trained and managed 5 lost time adjusters and 2 technical assistants. Developed training
programs and licensed adjusters in all lines of the Northern Zone for the state of
Kentucky. Supervised more than 900 files in excess of $40 million in reserve exposure.
Acted as Risk Manager and Account Coordinator for several Workers’ Compensation
accounts. Worked in partnership with Underwriting, Loss Control, and Home Office to
ensure proper adjudication and documentation of files. Top standard claim handling
provided to the Northern Workers’ Compensation Unit with the designation of “World
Class Performance” for 2003 and 2004.
Chubb Insurance 1995- 1998
Senior Claims Representative- Workers’ Compensation, Chicago, Illinois
C.N.A. Insurance 1991 1995
Senior Claims Representative – Workers’ Compensation, Indianapolis, Indiana,
Downers Grove, Illinois
Other Experience
Hill’s Department Store 1989 - 1991
Soft Lines Manager, Indianapolis, Indiana
Kmart
Soft Lines Manager, Peoria, Illinois 1988 -1989
Education
Currently pursing Associates in Applied Science Degree,
Harrington College of Design, Chicago IL.
2006- Present
B.S., Apparel Merchandising, Indiana University 1988
Minor: Business, Bloomington, Indiana
1Chairman of Special Olympics Committee, Indiana University
2Attended Chubb’s Business School in London, England, October, 2000
3Attended Chubb’s Emerging Leaders School in Chicago, IL, 2001
4Casualty Claim Law Specialist designation, AEI, November, 2002
5Consultative Selling Skills, May, 2006
6KY license 1991– present. Over 21 state licenses inclusive of AZ, GA and NY.
7Green Ambassador and Safety Floor Warden for Chartis Chicago Branch.
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