Customer Service Sales

JOHN M. PRITCHETT **** Althorp Way S-**

Nashville, TN 37211

Home Phone: 615-***-****

e-mail: **************@*******.***

OBJECTIVE

Highly motivated individual seeking a challenging position in the professional work

force where I can use my business experience, leadership skills, and marketing expertise to benefit

the company and the customer.

EDUCATION THE UNIVERSITY OF MISSISSIPPI, Oxford, MS

B. S. in Family and Consumer Sciences ~ GPA (Major) 3.6

AREAS OF KNOWLEDGE

SPECIFIC SKILLS BUSINESS SKILLS COMPUTER SKILLS

Quality Assurance Professional Relationships Windows XP

Strategic Planning Policies and Procedures Microsoft Word

Needs Assessment Client Relations Power Point, Excel

Account Growth Business Confidentiality Internet/Intranet

EXPERIENCE

SYSCO NASHVILLE Nashville, TN

Position: Marketing Associate 9/03 to Present

Position: Relief Training 9/02 to 9/03

Manage all aspects of food service sales covering twelve major categories.

In charge of managing and maintaining 35 customer accounts within the Middle Tennessee

area. Visit accounts on a weekly, bi-weekly, and semi monthly basis.

Establish new customer accounts through cold calls, referrals, and leads.

Provide superior customer service and maintain loyalty through relationship building.

Duties include accurately placing and taking orders, and the selling of new, existing, and/or

additional products to increase revenues for both customer and company.

Penetrate existing accounts with targeted sales of additional categories.

Arrange and schedule delivery times with District Manager for all accounts.

In charge of managing and maintaining accounts receivables for all customers.

Handle out-of-stock items. Personally deliver “will-call” orders at customer’s request.

Resolve all customer issues and concerns in a professional and timely manner.

Perform in-house consultations to established and prospective customers.

As District Sample Coordinator, prepare sample requests for district members.

Training

Completed Southeast Region Marketing Associate Training Program, a comprehensive

training program for partnering and selling skills (10 days).

Completed initial Pro Marketing Associate Training Program (2 weeks).

Significant Accomplishments

• President’s Club for 2006. Achieved 30+% sales and 20+% gross profit growth.

• Grew sales territory from $1.5 million to $2.8 million, from 2005 to present.

• Received six letters/e-mails of praise from the Company President for record weeks.

• Achieved company recognition with trips, special functions, and bonuses.

ADDITIONAL WORK HISTORY

Dan Fax Market Summer Intern 2001 Oxford, MS

Lost & Found Tiki Bar Summer Bartender 1999-00 Destin, FL

Canyon Café Summer Runner 1998 Brentwood, TN

Pritchett Medical Associate (PT) 1996/97 Brentwood, TN

Contact this candidate