Customer Service Human Resources
Resume:
Jennifer Divine Smith
Houston, TX *7004
Career Objective: To secure a position where my existing skills and
knowledge in the area of corporate communication
and human resources can be utilized by a progressive and
innovative company.
Employment History
> Calhoun Lofts 2009 - Houston, TX
Assist in managing a staff of twenty people. Conduct interviews
and monthly performance reviews. Help create and facilitate
training programs in order to improve employee performance.
Enhance the experience of all residents while living on campus.
Perform programs for residents to create a sense of community
within the residential housing facility.
> Cush Communications Inc. 2009 - Beaumont, TX
Handle all administrative tasks for the office. Collect and
review articles for the magazine. Put together media kits for
advertisers.
> Cingular/AT&T: 2006-08 - Beaumont, TX
Assist customers with wireless sales, set up home phone
services, activate dish network orders, sell high speed
internet, and keep up with the latest in communication news.
Handle large sums of money and process daily deposits.
> Best Buy: 2003-05 - Beaumont, TX
Assist customers; provide excellent customer service, process
orders and transactions.
Educational Background
> University of Houston: Masters of Science, Human Resource
Development August 2009- Current Date
> Lamar University: Bachelor of Science, Corporate
Communication May 2009 (GPA 3.8)
> West Brook High School: 2000 - 2004
Specialized courses completed are as follows:
> Public Speaking, Organizational Communication, Communication
Law, Organizational Development and Change, Corporate
Training and Development, Adult Learning, and Instructional
Design.
Certifications Received To Date
> National Honor Society Member
> Eta Pi Lambda Communication Honor Society Member
> Academic Achievement From The Communication Department At
Lamar University April 25th 2008
References available upon request
Contact this candidate