Sales Customer Service

Sene Borisouth

**********@*******.*** 816-***-****

___________________________________________________________________________________

Management professional of multi unit P&L management in Retail, Sales and Service.

___________________________________________________________________________________

Summary of Qualifications

*10+ years of branch and multi unit management in retail, sales and service

with a strong focus on customer service, growth and P&L responsibilities.

*Founded and currently manage all aspects of business for my investment

property/ home improvement company and my non profit organization.

*Above average increases in customer base in all industries.

*Implemented programs for sales, safety, and customer service to improve

overall growth and productivity of all locations.

*Above average on cutting expenses in all industries.

*Hands on daily approach to monitoring budget, safety, cost and P&L of all

locations in my district.

Sales/Marketing

*Grew the company by 40% despite huge customer loss due to prior management.

*Maintained current customer base and continued to grow by 20% over prior

year despite poor service from prior management.

*Implemented new sales programs for staff, resulting in additional sales and

higher profit margins for all locations.

Teambuilding/Leadership

*Taken on hostile locations and helped them obtain sales goal that they

couldn t do in prior years, and creating a team atmosphere.

*I take charge and show employees that I'm willing to work side by side with

my employees to get the job done.

*Supported the staff and always motivated them to be the best in the

company.

Bottom Line

*My district posted record earnings surpassing our annual budgeted sales

goals.

*I cut cost, increased productivity and maximized profits for all locations.

___________________________________________________________________________________

_

Professional Experience

2007 to Present Founder Owner S&T Investments MO

Lack of business due to the economy (Automotive Restoration & Property Investing)

2007 to 2008 District General Manager Ferrellgas KY/WV

10 locations- 10 million annual sales- 80+ employees (Restructure)

Propane Services (Commercial/ Residential, Sales, Services)

2003 to 2007 General Manager Bridgestone Firestone MO

1 location- 5 million annual sales- 50+ employees (Had a family emergency)

Automotive Services (Commercial/ Residential Retail, Sales, Services)

1996 to 2003 Assistant Manager Payless Cashways KS/MO

1 location- 40 million annual sales- 150+ employees (Out of business)

Home Improvement Services (Commercial/ Residential Retail, Sales, Services)

Contact this candidate