Quality Control Customer Service

JERROD SAMPSON

VIRGINIA - 301-***-**** -

******.*******@*****.***

Summary

Fresh out the Navy Honorable Discharge. Hard worker trying to

experience different work fields. Dependable, with over 4 years of

experience in organization, management pick/pack fulfillment and

distribution environment on a ship. Experienced team worker with

proven ability to plan, and load trucks from skids to trucks for fast

and efficient customer delivery.

Skills

? Proven ability to manage and ? Ability to use basic hand and

schedule large power tools.

crews ? Successful in a fast-paced

environment

? Quality control ? Able to lift up to 50 pounds

? Dependable independent worker ? Customer service experience

? Excellent plan comprehension ? Experience working night shift

Accomplishments

Inventory Control

. Restocked and organized items as necessary and as directed. Inspection

. Followed checklists to inspect drives, motors, and belts and do other

maintenance jobs. Quality Control

. Identified and moved empty and broken pallets to proper areas.

. Adhered to quality control procedures and documented quality checks.

Troubleshooting

. Adjusted controls or stopped machines and opened holding devices to

correct problems. Machine Repair

. Detected machine malfunctions and problem-solved accordingly.

. Repaired, maintained and replaced parts on dies.

Experience

UNITED STATED NAVY June 2007 to July 2010

DAMAGE CONTROL PETTY OFFICER / ORDER AND RESTOCK PETTY OFFICER

NORFOLK, VA

Collaborated with CS2 Lyons to ensure smooth work flow and efficient

organization operations. Reviewed project drawings to perform

installation activities according to specifications.

Safe and efficient operation of A/C Units and SCBAS.

Assisted in management of business operations by maintaining records

and files, preparing cost and inventory reports, and ordering

supplies.

Used item numbers to properly stock store rooms and freezers.

Education and Training

PARKDALE HIGH SCHOOL 2005

COLLEGE PREP

HS DIPLOMA

RIVERDALE, MARYLAND, USA

GPA 3.5

Keywords

Shipping, receiving, supply chain, operations planning, press

operator, maintenance mechanic, machinist, supply chain management,

time management, drills, hazardous material handling

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