Sales Customer Service

*** * *** ****** . **********, pa *****

Phone 704-***-**** . E-mail *********@*****.***

Michael J. Jones

Objective

To obtain an analyst position in which I can apply my professional

expertise to benefit the organization.

Profile

A Financial Analyst with strong computer skills including Excel, Access,

Crystal Reports and SAP. My strengths are reporting, analysis, team player

and a fast learner. My outgoing personality and interpersonal skills

allows me to build relationships with top executives and fellow employees.

Professional Experience

7/10 - 10/10 Swisher Hygiene

Charlotte, NC

Corporate Sales Analyst (7/10-10/10)

. Provide analytical support to Corporate Accounts, Sales and

Distributor teams.

. Maintain commission reports for Sales and Distributor teams.

. Coordinate the monthly sales and revenue reporting of Corporate and

Distributor accounts.

. Determine rebates due to customers based on contract terms.

. Maintain key database coding for reporting purposes and product/raw

material cost files.

. Conduct reviews of key accounts.

. Perform performance, trend, variance, profit, and forecast, pricing

and modeling analyses.

11/99 - 7/10 United Mortgage & Loan Investment

Charlotte, NC

Business Development/Pricing Analyst (10/04-7/10)

. Develop new marketing strategies, perform cold calls, establish

relations with investors, brokers and bankers; all to acquire new

business.

. Analyze loan packages and price them to acquire.

. Assist in tracking collections and profits by product type.

. Process month end reports (performance on portfolios, ad hoc reports

and analysis).

. Serve as one of the team leaders in the Data Warehouse Group and

oversee the job of mapping out the data. Assist with data uploads and

database reporting.

Product Analyst (02/02-10/04)

. Completed, maintained and processed data loads, paperwork and records

for new portfolio acquisitions.

. Handled user problems that appeared in the CUBS & LOANS

application(s); communicated with programmers and authors regarding

bugs and followed-up to make sure fixes were received and tested.

Assisted in final testing of new products.

. Ran and maintained internal support applications (Statement processing

and Workflow) via Access for collectors/debtors.

. Prepared Asset Manager Commission Reports after analyzing collection

performance and cash flow.

. Responsible for month end closing of application systems/databases.

Portfolio Analyst (11/99-02/02)

. Prepared upper management and investor reports/presentations on

potential & actual portfolio acquisitions.

. Performed due diligence on potential acquisitions.

. Responsible for portfolio cash flow forecasting, pricing and modeling

and for reviewing secondary market loan acquisitions.

. Coordinated timely loan acquisitions between company and seller

regarding transfer of data.

7/97-9/99 Bentley Systems, Inc.

Exton, PA

Sales Reporting Analyst (5/98-9/99)

. Responsible for generating daily, weekly, monthly, and quarterly sales

and revenue reports using SAP, Solomon IV, Excel and Access.

. Analyzed performance of each software product package.

. Aided in standardizing the company's sales reporting procedure through

extensive contact with company affiliates in Europe and Asia.

. Processed sales data for all territories on all third party software

products to calculate and process sales to quarterly and annual budget

and the monthly royalty expenses.

. Interacted with senior management, accounting/collections and the

customer service area on reporting issues and special projects.

Regional Channel Administrator (RCA) (7/97-5/98)

. Served as support team for the Northeast Regional Managers: Handled

incoming phone calls, order processing, order entry, billing and sales

reporting for the Northeast territory.

. Supported the Northeast Regional Manager by interacting with reseller

channel, software end users and upper management.

. Managed software license information: kept files of # of licenses, to

whom they are registered and contract renewal dates.

Education

B.A. Business University of Pittsburgh, PA

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