Sales Representative

Bob Rethoret

*** **** ********** **., *** ***

Greensburg, PA 15601

724-***-**** or cell 412-***-****

********@*******.***

Summary of Qualifications

Versatile, goal oriented, customer focused metallurgical professional with

significant mining and oil & gas industry sales & marketing experience.

Demonstrated ability ensuring optimum internal and external customer

satisfaction. Cost conscious team player with a solid background in

technical support. Detail oriented with good organizational skills.

Flexible, adaptable, with excellent people and communication skills.

Capable of presenting to small and large groups. Proven ability to work

independently and as part close-knit team.

Areas of expertise include:

Industrial Sales & Marketing

Client Relations

New Business Development

Strategic Planning

Mining, Oil & Gas

Cutting Tools

Thermal Spray

Steel, Welding, Hardfacing

Professional Accomplishments

Sumitomo Corp. of America

Sales Representative

2005-2009 Pittsburgh, PA

Sumitomo Corporation of America is the largest subsidiary of Sumitomo

Corp., one of Japan's major integrated trading enterprises.

Responsible for servicing existing steel manufacturing accounts and

expanding customer base for a line of metal alloys that brought in over

$500,000 margin annually

Responsible for marketing carbon fiber and tungsten carbide powders

Formulated and implemented sales plans to significantly grow the business

through existing customer base and the identification of new customers

Direct customer interface; represent company by managing day-to-day

activities of marketing programs through accurate and timely execution of

projects

Cold calls on industrial customers as well as follow up on existing leads

Managed high revenue commercial accounts through extensive follow-up

procedures

Prepared and updated monthly, quarterly, and annual sales forecasts

Used technical skills to gather information

General Carbide Corp.

Product Line Manager

2002-2004 Greensburg, PA

General Carbide is a manufacturer of tungsten carbide components for tool &

die, wear parts, cutting tools

Responsible for the start-up of a new metallurgical business unit

Developed short and long term sales goals

Executed strategic sales initiatives and business goals by servicing

customers, cultivating new business and new customers, and coordinating

metal market development activities

Developed presentation materials, sales & marketing tools to improve sales

process

Monitoring competitors to identify market trends, potential opportunities,

threats

Provided market intelligence to define sales strategies, price levels and

marketing decisions

Developed leads, conducted customer meetings, and presented company

products to make direct sales

Kennametal Inc.

Product Specialist, Technical Sales Representative

1979-2002 Latrobe, PA and Port Coquitlam, BC

Kennametal aspires to be the premier tooling solutions supplier in the

world

Primary responsibility for the development of proposals for company

products presented to customers

Created lifetime clients rather than one-time customers by maintaining an

excellent rapport through targeted service, feedback and continuous

communication

Effectively managed agent / representative structure

Responsible for growing business with established customers and for

securing and growing business from new customers

Researched, analyzed and executed the opening of new international market

channels

Developed and executed account-level strategies

Executed strategic sales initiatives and business goals by servicing

customers, cultivating new business and new customers, and coordinating

metal market development activities

Provided technical support to marketing and production operations; worked

closely with those in procurement and technical functions

Analyzed and presented customer driven trends and projections to properly

manage plant capacity and manning

Education

Concordia University

Major: Chemistry

Professional Training

Service Plus

Toastmasters

Writing for Results

Creating Effective Presentations

Lean Six Sigma

Effective Public Speaking

Achieving Competitive Excellence (ACE)

Additional Skills

Word, Excel, Power Point, Access, SAP

Directed plant-wide training on, and compliance with, Workplace Hazardous

Materials Information System regulations

ISO9001 Quality Auditor

Wrote marketing literature and technical data sheets

Customer Focus

I will do all I can to consistently deliver the superior and reliable

customer service that customers want and deserve

I will view every customer contact as an opportunity to create a client for

life

I will provide customers with an excellent value, making sure that every

customer recognizes my commitment to satisfy his needs completely

Contact this candidate