Veronica N. Oakley

**** ***** ** *** ***

Virginia Beach, Virginia 23462

203-***-**** / abh12o@r.postjobfree.com

Career Objective: Seeking an entry-level position that allows me to grow

and progress in the company

EDUCATION

Associates Degree of Applied Sciences

Tidewater Community College, Chesapeake, VA. Sept.2009

Thomas Nelson Community College, Hampton, VA. Sept. 2005 - May 2007

Norwalk Community College, Norwalk, CT. Sept. 2003 -

May 2004

WORK EXPERIENCE

Home Port Hampton Roads, Newport News, VA. Dec. 2008

- Sept. 2010

Service Desk Associate for Naval Community

Responsibilities include: Checking military residents in and out of the

complex; Extensive phone customer service; handling monetary transactions

such as, credit cards, money orders, cash and checks; front desk

receptionist duties; general office work included filing, data entry,

scanning, faxing documents, emailing, and working on computer programs such

as Microsoft Word, and Excel; Experience with MRI program, maintenance

dispatch. Able to type well over 40 wpm.

Creative Insurance Planning, Fairfield, CT.

Mar. 2006 - Dec - 2008

Receptionist/Administrative Assistant

Responsibilities include: General office duties such as filing, faxing,

data entry, extensive phone customer service, directing phone calls using

multi-line phone system and switchboard, data entry, payment processing,

Invoicing, scheduling appointments, responding to customer emails,

organizing and distributing mail, helping agents with paper work, putting

together welcome packets for new customers, scanning documents, Some mail

room duties, FedEx and UPS shipping included.

FDA Registrar Corp, Hampton, VA.

Jul. 2005 - Mar. 2006

Receptionist/Registration Associate

Responsibilities include: Registering foreign facilities for the import

and export of food and beverage; some collections included; handled

monetary transaction; General office work included filing, data entry,

scanning, faxing documents, and emailing customers.

Contact this candidate