Customer Service Data Entry
Resume:
Veronica N. Oakley
Virginia Beach, Virginia 23462
203-***-**** / *********@*****.***
Career Objective: Seeking an entry-level position that allows me to grow
and progress in the company
EDUCATION
Associates Degree of Applied Sciences
Tidewater Community College, Chesapeake, VA. Sept.2009
Thomas Nelson Community College, Hampton, VA. Sept. 2005 - May 2007
Norwalk Community College, Norwalk, CT. Sept. 2003 -
May 2004
WORK EXPERIENCE
Home Port Hampton Roads, Newport News, VA. Dec. 2008
- Sept. 2010
Service Desk Associate for Naval Community
Responsibilities include: Checking military residents in and out of the
complex; Extensive phone customer service; handling monetary transactions
such as, credit cards, money orders, cash and checks; front desk
receptionist duties; general office work included filing, data entry,
scanning, faxing documents, emailing, and working on computer programs such
as Microsoft Word, and Excel; Experience with MRI program, maintenance
dispatch. Able to type well over 40 wpm.
Creative Insurance Planning, Fairfield, CT.
Mar. 2006 - Dec - 2008
Receptionist/Administrative Assistant
Responsibilities include: General office duties such as filing, faxing,
data entry, extensive phone customer service, directing phone calls using
multi-line phone system and switchboard, data entry, payment processing,
Invoicing, scheduling appointments, responding to customer emails,
organizing and distributing mail, helping agents with paper work, putting
together welcome packets for new customers, scanning documents, Some mail
room duties, FedEx and UPS shipping included.
FDA Registrar Corp, Hampton, VA.
Jul. 2005 - Mar. 2006
Receptionist/Registration Associate
Responsibilities include: Registering foreign facilities for the import
and export of food and beverage; some collections included; handled
monetary transaction; General office work included filing, data entry,
scanning, faxing documents, and emailing customers.
Contact this candidate