Quality Manager
Resume:
E-mail address: **************@*****.***
Telephone: 972-***-**** / Cell: 859-***-****
http://www.linkedin.com/pub/dan-davis/10/764/2b5
Dan Edward Davis
Plano, Texas 78094
Objective:
A Quality Engineering, Quality Analyst, or Quality Specialist position
where my accumulated experience will contribute to company achievements
Executive Summary:
Twenty-Five years quality management, supervision and leadership skills
which contributed to:
1. Implementation of quality systems, customer warranty claim
administration, customer product quality teams and the promotion of
customer relations with Ford, Nissan, GM and many more
2. Creation and launch of the Hitachi Automotive Division Advanced
Product Quality Planning (APQP) system promoted as best in the
business
3. Development of the technical capabilities of the Hitachi reliability
engineering, incoming Inspection, layout inspection and calibration
laboratories for this high speed manufacturing plant
4. Advancement of Webasto documentation control, operational procedures
and instructions, APQP systems and warranty administration
5. Development of World Class Manufacturing processes leading multiple
activities across functional areas
Experience:
Case New Holland
Employment: (6/08 - 8/10)
3301 S. Hoover Rd. Wichita, KS 67277
Senior Quality Engineer
Coordinate and implement the World Class Manufacturing (WCM) Quality
Matrix initiatives at the Wichita plant. Ensure timeliness and
effectiveness of WCM projects. Perform internal process evaluations
utilizing Lean Manufacturing/Six Sigma tools and methods. Identify
improvements and drive corrective actions using a Quick Kaizen or 7-
step problem solving process. Monitor quality objectives and provide
relevant reports and feedback to all of levels of management. Support
current product management for root cause analysis. Assistant WCM
Quality Pillar Leader responsible for all Quality Pillar improvement
activities and coordination with other WCM Pillars
AeroTek @ Case New Holland
Employment: (5/08 - 6/08)
3301 S. Hoover Rd. Wichita, KS 67277
Quality Engineer
Develop and implement the World Class Manufacturing (WCM) Quality
Matrix projects at the Wichita plant. Ensure timeliness and
effectiveness of WCM projects. Perform internal process evaluations
utilizing Lean Manufacturing/Six Sigma tools and methods. Identify
improvements and drive corrective actions using a 7-step problem
solving process. Monitor quality objectives and provide relevant
reports and feedback to all of levels of management. Support current
product management for root cause analysis.
Webasto Roof Systems, Inc.
Employment: (8/04 - 1/08)
2201 Innovation Drive, Lexington, KY 40511
Quality Analyst
Maintenance of the warranty database containing warranty concerns and
cost analysis reports for customers and internal management and working
with engineering teams to provide effective quality solutions. Serve as
document control administrator in the development and improvement of
company operational procedures and instructions. (Software: Powerway,
Lotus Notes, Q-Solve and MS Office), advancement of improved APQP
system which promotes quality new product launch.
Davis Enterprises Employment:
(4/02 - 08/04)
104 Locust Grove Lane, Versailles, KY 40383
Quality Consultation Services
Provided customer service to clients by performing as resident engineer
or liaison officer at their customer sites in Mexico, England and in
the United States. Acted as primary contact between client and their
customers verifying incoming product quality, defect analysis,
supervision of onsite team members, and daily reports. Assisted clients
in the development of their APQP and corrective action systems to
insure on-time product launch with minimum quality concerns and
ISO/QS9000/TS16949 documentation systems.
Hitachi Automotive Products (USA), Inc.
Employment: (1/86- 4/02)
955 Warwick Road, Harrodsburg, KY 40330
Quality Assurance Program Manager (Ending Promotional Title)
(Specialist, Asst. Manager, Section Manager, Chief Engineer, Customer
Relations Manager, Program Manager)
> Management and supervision of reliability engineering, layout
inspection, incoming inspection and gage and equipment calibration
laboratories. Section personnel: nineteen (19) technical and
engineering team members. Planned and budgeted future testing,
manning, equipment and investment needs. Responsible for APQP system
assuring company's goal of 10 parts per million (PPM) while bringing
new and changed products to marketplace. Customer relations:
Development and leadership to customer product quality teams, acted
as patent administrator, administrated customer warranty contracts,
chargeback system and reports.
> Corporate administrator of 200+ user customer web portal
administration connecting Ford, GM, Delphi, and Visteon to Hitachi
websites in America, Europe and Japan. These internet based portals
empower suppliers to conduct business online with customer
organizations including purchasing, quality, finance, engineering,
production control, logistics and manufacturing.
> Management and supervision of company's customer quality department
by mentoring team members in quality procedures and systems.
Created, launched and managed Hitachi quality operating system from
start up phase and achieved customer required certification within
the first year.
Micro Devices (Division of Emerson Electric Corp.)
Employment: (12/79 - 12/85)
London, KY 40741
Quality Assurance Foreman
Supervised and trained twenty (20) inspectors in a high speed
manufacturing facility producing thermal limiters. Responsible for
incoming inspection, in-process sampling inspections and 100% final
testing and inspection areas. Leadership role in SPC training,
implementation, problem resolutions and cost reduction programs.
Barney Millers, Inc. Employment: (10/73 -
12/79)
Lexington, KY 40507
Audio Service Department Manager
> Supervised and trained 4 service technicians in repair of consumer
electronic products
> Set up store as warranty repair center for various product brands.
> Managed service parts inventory.
> Lead technician for newly emerging personal computer repair and sales.
Magnavox Corporation Employment: (2/70
- 10/73)
Fort Wayne, IN
Electronics Technician
> Responsible to troubleshoot and repair defective circuit boards used
by the military for anti-submarine warfare.
Education:
United Electronics Institute - Louisville, KY
Associate of Science - Electronics Technology
Computer Skills:
> Powerway
> Lotus Notes
> Q-Solve
> Microsoft Word / Excel / PowerPoint
Awards:
> Hitachi Corporate Quality First Award
> Commonwealth of Kentucky Quality Award
> Case New Holland World Class Manufacturing (WCM) Outstanding Effort
Award
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