Human Resources Manager

Michael C. Griggs

**** *. **** ***, ****** City, MO 64154

816-***-**** (H) - 816-***-**** (C)

*********@**.**.***

Career Summary:

A very capable Human Resources and Training professional with experience in

engineering, manufacturing, distribution, corporate and sales

organizations. Significant accomplishments in developing programs,

managing people and simplifying processes that improved organizational

performance. A self-starter who maximizes potential in team members

through coaching and mentoring. Uses a collaborative and supportive

management style.

Skills:

. Leadership assessment and development

. Program design, development and delivery

. Negotiations and Coaching

. Team assessment and development

. Process redesign

. Career planning and transition support

. Microsoft Outlook, Word, Excel and PowerPoint

Experience:

HNTB Engineering and Architectural firm - Kansas City, MO

Human Resources Project Specialist (2007-2009)

. Reduced turnover by 6% by implementing a system for recruiters and

hiring managers to use in assessing "best fit" job candidates.

. Improved managers' ability to select and develop high potential

employees by developing key job profiles and identifying key

competencies required to support employee and firm growth.

. Improved managers' performance in assessing candidates/employees for

selection, placement and succession planning by developing and

implementing appropriate training programs.

Learning & Development Consultant (2005-2007)

. Developed and delivered the firm's first "Developmental Coaching

Program" for executives and "Management Development Program' for

managers.

. Developed and facilitated the firm's first "Anti-harassment Program"

resulting in a more tolerant and considerate workforce.

. Reduced annual training costs by $100,000 by collaborating with

employees and managers to assess training options.

. Developed, delivered and/or revised training and development programs

based on managers' input.

. Developed an online process that gave engineers and architects

immediate access to annual licensure requirements in all states.

Michael C. Griggs

Page 2

Kraft Foods - Headquartered in Northfield, IL

Sr. Manager, Sales Training (2001- 2004) - Kraft Pizza Company

. Developed and delivered the first sales training program for an

annual double-digit growth business (DiGiorno, Tombstone, Jack's and

California Pizza Kitchen pizza products), resulting in a more

professional and promotable sales force.

. Coordinated the development of a new Kraft Foods Sales Training

Program when Kraft and Nabisco merged, resulting in a unified

professional image to the customers.

. Reduced turnover by 5% by implementing a candidate assessment and

selection system.

Sr. Human Resources Manager (1997-2001) - Kraft Pizza Company and

Marketing Services

. Provided direction and functional expertise on HR policies, practices,

organizational structure, recruitment, development, performance

management, and employee relations to corporate management.

. Provided human resources and labor counsel to District Sales Mangers

responsible for 600 sales management representatives.

Manager, Training and Organizational Development (1996-1997) -

Foodservice Division

. Assessed and recommended training and development needs.

. Managed the succession planning and performance management process.

Human Resources Manager (1994-1996) - Cool Whip Plant, Avon, New York

. Manufacturing facility responsible for production of Cool Whip and

Oscar Mayer Lunchables. Full responsibility for human resource

functions and labor relations in a unionized facility.

. Implemented QCD (Quality, Cost, and Delivery, similar to Six Sigma), a

system of employee involvement in daily operations, resulting in

improved productivity, safety and morale.

. Designed and implemented a highly successful training process which,

coupled with new job design, resulted in a high performance work team

environment in a union facility. This also was the key driver in one

of the most successful new production line start-ups in Kraft history.

. Reduced number of labor grievances by 93% by providing counsel to

supervision and developing rapport with union leadership.

Human Resources Manager, Corporate (1990-1994) -Oscar Mayer Foods Div.,

Madison, WI

. Provided human resources support for Vice Presidents of Finance,

Strategy, Information Services, Corporate Affairs and their respective

staffs.

. Implemented a successful recruiting strategy with key schools by

developing relationships with college Placement Directors and

professors.

. Responsibility for all human resource functions including: employment,

labor relations, training, career development, facilities maintenance,

purchasing and community relations.

Education / Miscellaneous:

BBA, Industrial Management, University of Miami, Florida; Graduate

courses, Cornell University and Keller Graduate School; Member: ASTD;

Rotary Club 13, Downtown Kansas City; Certified Trainer in: TQM (Total

Quality Management); Development Dimensions International (DDI); Personnel

Decisions International (PDI); Franklin Covey "7 Habits of Highly Effective

People"; Vital Smarts "Crucial Confrontations" and "Crucial Conversations";

Edge Training Systems; and Predictive Performance International (PPIL).

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