Customer Service Manager
Resume:
Felicia Desmarais
Fall River, MA *2720
**********@*****.***
Objective
To use my previous training and experience to become an administrator in an
environment that values people and works to create career growth.
Summary of Qualifications
Eight years experience as a Supervisor for upwards of twenty people.
Tasks included creating schedules, managing payroll, reviewing, organizing
and archiving office paperwork, delegating tasks, receiving and
transferring shipments, sending emails, hiring and training new employees,
and ensuring customer service.
Employment History
Phillips Van-Heusen Corp
. G. H. Bass & Co, Floor Supervisor
October 2002 - September 2005
. Promoted To Assistant Manager, G. H. Bass & Co
September 2005 - February 2006
. Promoted to Store Manager, G. H. Bass & Co
February 2006 - April 2007
. Transfer to Geoffrey Beene, Store Manager
April 2007 - July 2008 (store closing)
. Transfer to Van Heusen, Store Manager
July 2008 - July 2010
VF Factory Outlet
. Sales Associate, Customer Service Desk
October 2001 - October 2002
. Promoted to Department Head
October 2002 - March 2005
Education
Bishop Connolly High School, Fall River, MA
Diploma
Class of 2000
Skills
Microsoft Office, Internet, Email, Customer Service
References Available Upon Request
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