Laura Osheaski
*** ********* **** ( West Chicago, Illinois 60185 ( 630-***-****
*************@*********.***
PROFILE
Innovative MARKETING and COMMUNICATIONS professional with expertise in
Direct Marketing, Copywriting and Public Relations. Proven success in
designing and implementing integrated marketing campaigns that grow sales,
market share and profits. High energy, team player with strong
presentation, organization and project management skills. Ability to multi-
task and to meet press deadlines in a fast-paced environment.
PROFESSIONAL EXPERIENCE
National Express Corporation, Warrenville, Illinois 2007 - 2010
Communications Manager
Developed and implemented effective communications programs for a leading
school bus transportation company, which led to an improved corporate web
presence, enhanced relationships with field employees and increased press
coverage.
. Created external and internal communications, including direct mail,
press releases, letters, presentations and quarterly and monthly
newsletters
. Developed and maintained company intranet, a site that contained
several hundred pages
. Successfully created two new external websites
. Monitored and maintained three corporate websites
. Worked with local and trade media to create positive relationships
. Ensured all communications content met established standards
. Assisted in the development and implementation of the communications
plan, policies and programs to support the business agenda, change
management and internal and external constituencies
. Identified and monitored emerging and existing issues that had the
potential to impact the organization and its competitors
. Handled crisis situations as they arose; this included answering
media, parent and school district inquiries as well as communicating
the situation to the executive team
SPSS INC. (IBM), Chicago, Illinois 2005 - 2007
Campaign Copywriter
Managed marketing campaigns for statistical software company, which led to
a 10% increase in attendance at SPSS events improved product sales (new
and existing lines) and additional leads for the field sales team.
. Worked with program managers and creative team to generate ideas and
strategies for campaigns (prospective customer, product upgrade,
new product, event, and test)
. Wrote direct marketing copy for mail, catalog, fulfillment,
signs/posters, email (text or HTML) and web
. Designed and executed graphic content for direct marketing materials
. Selected cold email and mail lists to reach appropriate target
audiences
. Coordinated timely production and execution of campaigns by working
with printer, mail house and other vendors
. Ensured programs remained within budget
. Created marketing communications copy for website, brochures, and
inserts
PORTER ATHLETIC EQUIPMENT, Broadview, Illinois 2004 - 2005
Marketing Assistant
Assisted marketing director at a top athletic equipment vendor with
marketing and sales support, including internal communications, direct
mail, lead tracking and research. Improved marketing process efficiency
that increased second quarter online sales by 5%.
. Updated company website and corporate intranet
. Assisted in the creation of offers, direct mail pieces, mailing lists
(cold and internal) and sales representative call strategies for
direct marketing campaigns
. Researched market trends and forecasts for editorials in monthly sales
newsletter
. Directed marketing channel efforts to under-utilized areas
. Routed and tracked sales leads from trade shows, trade publications
and website
. Compiled and maintained sales data: (sales over time, territory
transitions, bids, competition, awards)
PROFIT-TELL INTERNATIONAL, Hinsdale, Illinois 2002 - 2004
Copywriter
Supervised three copywriters at the corporate headquarters of an audio
marketing company. Increased production of scripts (audio messaging) from
100 to 200 per month-this resulted in increased package sales, more
franchise prospects and ultimately, more franchises purchased.
. Developed internal communications (letters, flyers, emails)
. Managed and maintained ACT database
. Wrote and edited creative copy for five audio marketing programs (web,
on-hold, overhead, newsletter and demonstration) for small- to mid-
size clients in all industries
. Coordinated direct mailing projects for corporate office and franchise
office
. Assisted in the creation of corporate website
. Compiled and maintained corporate manuals, sales training materials
and franchise documentation
BSMG WORLDWIDE (INTERPUBLIC), Chicago, Illinois 2000 - 2001
Public Relations Intern
Assisted on major accounts for a leading public relations firm. Helped to
increase newspaper and radio hits for the "got milk?" campaign.
. Prepared and updated media lists for numerous consumer, retail and not-
for-profit clients
. Prepared press kits and equipment for client events
. Pitched stories to print, radio and television media (local and
national)
. Researched and tracked ongoing media projects for clients
. Wrote and edited press releases, and prepared daily clip reports for
clients
Education
BA English Language and Literature, University of Chicago, Chicago, IL
2000
Courses towards MA in Professional Writing, DePaul University, Chicago, IL
Skills
Expert knowledge of DotNetNuke, Traction, Macintosh Platform and programs;
Adobe InDesign, DreamWeaver, and Acrobat; Microsoft Word, Outlook, Windows,
Internet Explorer and Publisher; Lotus Notes, FTP and scanning software;
and ACT
Intermediate knowledge of YesMail, Microsoft SharePoint, PowerPoint, Excel
and Front Page; LinkedIn, Facebook, Twitter, SurveyMonkey, SEO, HTML,
Quark, Adobe Photoshop, Fireworks and Go Live
Familiar with the Chicago Manual of Style and the Associated Press Manual
of Style
Volunteer Work
Volunteer as a foster home, transporter and webmaster for Illinois Animal
Rescue, Inc.