Sales Service

Location:

Posted:

December 13, 2010

Eric Christopher Salazar

Firestone, Co 80504

SUMMARY OF QUALIFICATIONS

• Experience with support of networks.

• Installation of cabling and installation of Nortel telecom systems.

• Focus on service of multiple vendor systems.

• Qualified with Microsoft, Windows, MS Office, Word, Excel.

• Skills to drive business growth, increase sales and closing deals.

• Ability to grasp new ideas, concepts and technologies.

• Dedicated and self-motivated. Interface well with others at all levels with excellent interpersonal skills.

EXPERIENCE

Technical Support Systems, Longmont, CO

5/2005-10/2010

• Answering phones and troubleshooting customer issues.

• Installing and maintaining large PBX, network and data call center systems.

• Worked on new installations for Sprint contract, which included the USPS as customer.

• Handled trouble tickets and service calls.

• Cabling for new installations and upgrades.

• Installing, maintaining and troubleshooting software and hardware, including switches, routers,

• Installing, terminating and testing cabling for PBX and networks.

• Training customers at their site on phone and voicemail systems.

EDUCATION/TRAINING

Front Range Community College

Nortel Installation, Maintenance