Manager Assistant

Lori Zurinsky

Profile

Medical Office Assistant

Examined EOBs, reviewed account activity, and calculated and processed overpayment reimbursements.

Chiropractic Connection –

Experience

Eastpointe, MI

Office Manager, 09/04 – 12/09

Directed day to day operations, providing fundamental support to the doctor and staff. Managed accounts payable,

receivable, and payroll. Oversees administrative budget; prepares expense reports and bank reconciliations.

Creates month and quarter end reports. In charge of all insurance billing.

Outcomes:

Provided optimum service to doctor and staff.

Exemplary customer/patient service

Researched and resolved incorrect payments, EOB rejections and other issues with outstanding accounts.

Provided tenacious follow up to ensure proper payments were fully collected.

Arnold Chiropractic – St. Clair Shores, MI

Office Assistant/Biller, 10/03 – 04/

Managed front desk in areas of manual and computerized scheduling, billing, and medical/insurance records

management, including major carriers. Prepared bank deposits.

Outcomes:

Maintained open lines of communication between patients, physician, staff, and insurance companies.

Resubmitted claims to ensure correct payouts.

22508 Sharrow Warren, MI 48089 586-***-**** *********@*****.***

Microsoft Excel, Word, QuickBooks, PowerPoint, on line third party systems, various claims filling software.

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