Sales Assistant

BONNIE DOBBS

**** ******* ******. • Kettering, Ohio 45440

********@*****.***• 937-***-**** Home

937-***-**** Mobile

SUMMARY OF QUALIFICATIONS

Skillful and dedicated Program Management Assistant with extensive experience in the coordination, planning

as well as support of daily program operational and administrative functions.

Demonstrated capacity to provide comprehensive support for executive-level staff; effectively managing all essential

tasks.

Proven track record of accurately completing research, reporting, information management and business-development

efforts within budget requirements.

Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve

accuracy and efficiency, and achieve organizational objectives.

Holds active Secret Clearance

PROFESSIONAL EXPERIENCE

HARRIS IT SERVICES (FORMERLY MULTIMAX, INC.) – DAYTON, OHIO January

2005 – Present

Program Management Assistant

Serves as Program Management Assistant to Air Force Services Director of Dayton Operations and supports an

in office team of 4 Program Managers, 13 in office employees as well as 200 employees and sub-contractors.

Assists Program Managers with all aspects of contract management including metrics reports, hourly

compliance, monthly PMR reports, budgeting, contract modifications and activity reports.

Works closely with government personnel in reporting and troubleshooting potential contract issues and

compliance.

Assists in proposal preparation including FOIA requests, part performance, costs and modifications.

Security Administrator handling all incoming new hire security screenings and coordinating efforts

within JPAS system.

PeopleSoft Time Keeper; maintains and records all employee time sheets per DCAA requirement

Maintains Dayton AF Services Director’s calendar, arranges travel, schedules meetings on site and off

site, handle confidential information regarding employees and corporate information.

Updates Sharepoint sites.

Coordinates communication efforts between 200 employees and sub-contractors at Wright-Patterson

AFB and Harris IT headquarters.

Manages all aspects of daily office operations, including scheduling meetings for program managers and

Air Force Director of Dayton WPAFB organization.

Tracks WPAFB Customer Satisfaction reports and awards/recognition.

Schedules travel for executives and employees as well as sub-contractors within government and budget

parameters.

Handles all office related issues such as maintaining office records, screening visitors, tracking office

supplies.

Coordinates and manages multiple large employee functions i.e. Dayton Dragons cookout and game and

quarterly All Hands meetings.

Continued…

BONNIE DOBBS

Page 2

Trained in ABSS and AFRL/CSH help desk coordination utilizing Remedy.

System Administrator of CAV II System; maintain physical server, coordinates necessary parts &

certification reviews, provides detailed report related to monthly help desk activity, logs all related

visitors.

Operator of the (DTS) Data Travel System

ISO 9001 Internal Auditor

MACAULAY BROWN, INC. – DAYTON, OHIO September 2004-

December 2004

Billing/Accounts Receivable Administrator

Accountable for sole billing and accounts receivable support for defense contracting corporation. High level of

detail and customer satisfaction in invoicing over $6 million in monthly revenue.

Maintained monthly billing schedule; addressing key government contract changes.

Developed detailed billing spreadsheets and government documents.

Reported invoicing to multiple government websites.

Research past due receivables within government standards and practices.

ARAMARK UNIFORM SERVICES, INC. - DAYTON, OHIO March 2000 to September 2004

Market Center Administrative/Accounting Assistant

Provide high-level administrative support to General Manager and Controller of leading supplier of managed

solutions for global corporation with over $200 million in annual revenues.

Performed a variety of key reporting issues, addressing inquiries of current and potential clients,

communicating with marketing department regarding sales initiatives within detailed spreadsheet

analysis.

Collaborated with Controller to oversee distribution of financial reports to central office, as well as

being responsible for accounts payable, assisting in accounts receivable, billing and general ledger.

Developed spreadsheets to improve and inform quality and risk-assessment teams. Prepare meeting

agendas and carefully monitor all action items.

Successfully initiated and maintained communication system for upper management and sales.

Created informative corporate communication to plant employees utilizing signage and spreadsheet

data.

Reduced and maintained market center expenditures by identifying alternative cost-effective corporate

housing and travel-services providers.

Administered safety and morale program at local plant and worked with corporate safety coordinators

to address safety and morale issues presented by employees.

Initiated tracking system to follow up consumer letters sent to Market Center sales/marketing

department for response; response time to consumer decreased by 40%.

Continued…

MISS BONNIE’S PLACE – FAIRBORN, OHIO January 1993 to January

2000

Owner

Owner and Operator of in-home daycare service for 15 children.

Education

Colorado Technical University Online

2010 - Present

Bachelor of Science Business Administration expected May, 2011

Undergraduate studies in Business Administration

2003 - 2008

Sinclair Community College Dayton, Ohio

Undergraduate studies in Music/Theatre Arts

1982 - 1984

Jamestown Community College Jamestown, New York

Continued…

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