Manager Customer Service
Resume:
BRADFORD R. MEYER
Maumee, OH 43537
abh0r6@r.postjobfree.com
PROFESSIONAL SUMMARY
Nine years of progressive Purchasing and Procurement management experience
in a $45MM printing and sheeting environment, obtaining costs and
specifications, and executing interdepartmental purchasing transactions
while also acting as warehouse and sheeting manager with full departmental
responsibilities.
EXPERIENCE
Cenveo/Van DeLeigh Industries, Toledo, OH.
Purchasing/Sheeter/Warehouse Manager, 2001 - 2010
. Purchased $20MM per year of raw materials while maintaining J.I.T.
product delivery.
. Maintained Corporate Purchasing requirements and established delivery
requirements for national contract vendors.
. Input purchase orders from all departments for over 12,000 custom
print jobs per year.
. Led monthly inventory reconciliation including cycle counts and
quarterly physical inventories. Made inventory adjustments as
necessary while maintaining production.
. Supervised Shipping/Receiving hourly employees and Sheeting
department.
. Produced 30MM custom sheets yearly from 1,200 tons of raw material
roll paper.
. Recommended alternative paper options to the sales team and customer
service to reduce costs and improve margins.
. Lead ISO9001 and Green Certification processes with the Quality
Manager.
. Member of the Safety Team and a First Responder for First Aid/CPR.
. Facilitated several teams as a Continuous Improvement Process Manager.
Operations Manager, 2001 - 2001
. Responsible for working with the investors to start this new sheeting
business from setting up vendors to ordering all necessary equipment
for sheeting paper.
. Managed the logistics and installation of all industrial equipment,
office equipment, and I.T. networking for a turnkey start-up.
. Interviewed and hired sheeter operators and helpers to run 2 shifts.
. Managed all operations which include: purchasing, inventory control,
accounting, payroll and plant operations
. Worked daily with the Purchasing Manager at IPC Mail-Well, now Cenveo,
to provide them with necessary sheeted paper for their presses to keep
running with no down time.
. Held weekly meetings with one of the investors to keep the group up to
date on all aspects of the company.
Viviano Wine Importers, Detroit, MI.
Purchasing Manager, 2000 - 2001
. Manage all warehouse operations, which include the warehouse manager
and 18 warehouse employees.
. Responsible for all aspects of inventory control.
. Responsible for the fleet manager and 16 drivers.
. Negotiate prices for merchandise and freight.
. Work with forecasting.
. Handle all imported shipments which include: ordering merchandise,
handle all US Customs brokerage and necessary Federal paperwork to pay
tax and duty on each container, schedule delivery of containers to the
warehouses and receive shipments into the computer.
. Responsible for the customer service manager and 3 customer service
representatives.
Kentec/Stone Mountain Power Tools Corp. Lithonia, GA.
Assistant Inventory Control Manager, 1998 - 1999
. Responsible for all aspects and employees of the main warehouse
. Coordinated procurement and delivery of inventory.
. Received bills of lading and resolved discrepancies with original
orders.
. Input receipt of material and monitor inventory with daily cycle
counts for the main warehouse and 17 retail stores.
. Review damaged item listing, determine whether to repair.
. Completed paperwork for inventory, shipping, receiving, purchasing,
accounting and end of month reports.
. Charged with maintaining inventory levels of over 26,000 SKU's for the
main warehouse and 17 retail stores.
. Responsible for yearly physical inventories for the main warehouse and
17 retail stores.
Store Manager, 1998 - 1998
. Controlled expenses and managed the Store in such a manner as to
provide a high level of profitability.
. Control of Store Level inventories and accurate pricing.
. Trained and supervised subordinates to levels by which they have the
skills necessary to perform their job responsibilities to the highest
level of excellence.
. Provide to each customer a high degree of service.
. Work with Retail Division Management and the Purchasing/Inventory
Control to insure a balanced inventory with orderly flow from the main
warehouse to the store.
. Worked with the Accounting Department on properly reporting funds and
transactions, the problems and questions that arise from time to time
and the elimination of problems by adhering to current procedures, or
suggesting workable solutions.
Distribution Manager, 1997 - 1998
. Managed a staff of on driver and one puller/packer.
. Responsible for all incoming freight, and the distribution to three
retail stores.
. Completed daily cycle counts.
. Responsible for semi-annual inventory at the main warehouse and 3
retail stores.
. Effectively prioritize and organize workloads in a constantly changing
environment to meet schedules.
. Involved with retail sales as needed.
. Responsible for returning all defective merchandise to vendors.
CSI Donner, Norcross, GA.
Inventory Control Supervisor, 1989 - 1997
. Supervised a staff of one wave planner, two replenishers, five
pullers, four packers, two shippers, three receivers and one quality
control employee.
. Accountable for all aspects of inventory including: reorder stock,
receive stock, daily cycle counts, adjustments for damaged merchandise
and complete inventory semi-annually.
. Resolved a variety of customer requests and complaints in a courteous,
professional and expedient manner.
. Performed accurate computerized operations necessary for customer
transactions.
. Planned and implemented a Distribution Center Control System taking
the Branch from a manual system to a Computer Automated Distribution
System (paperless) developed by Somerset Automation.
EDUCATION
DeKalb College
Two years of undergraduate Business Administration courses which include:
Computer Science, Accounting and other business related courses.
Additional Skills
PrintPro, PaperSoft, AS400, Trend, Manage 2000, Microsoft Office
Professional
Contact this candidate