Quality Assurance Engineer

MICHAEL KILGORE

**** ****** **, *******, ** *****

734-***-**** Cell

****.*********@*****.***

PROFESSIONAL SUMMARY

Electrical Engineer with proven leadership and customer service skills. Extensive experience installing, repairing,

and investigating harness systems for all 12Volt applications for large manufacturing companies.

• Satisfy high profile Fortune 500 customer base, quickly resolving key quality issues.

• Train and supervise others, resulting in increased productivity as well as greater consistency in finished

products.

• Save company money by streamlining processes while meeting or exceeding established quality

standards.

SPECIAL SKILLS:

• 6 Years Experience in Quality

• 6 Years Experience in Supervising

• Work well in Team Environment or Self Sufficient

• Strive for Continuous Improvement in product and processes

• Proficient in Microsoft Word, Excel, and PowerPoint

• Excellent Oral Communication and Interpersonal Skills

EXPERIENCE:

November 2009 to Present Kyungshin Lear Corporation West Point/Georgia

Quality Resident Engineer

• Onsite Lead Liaison at KIA Motors Manufacturing Georgia

• Immediate support for customer calls online and offline production

• Compare Wire Harness to Drawings ensuring meets current specifications

• Conduct 5-Why analysis and initiate corrective actions

• Root Cause issues and communicate back to Plant

• Coordinate containment activity on-site and off-site

• Manage and Monitor 3rd party activity through completion

• Record and communicate 3rd party activities

• Continuous Improvement activities to reduce/eliminate ongoing non-conformances

• Recommendations to Plant on corrective preventative action plans

• Investigate and trouble shoot issues with Mechanics to improve overall quality of Wire Harness

• Develop PowerPoint presentations to illustrate improvements

• Complete daily reports

• Attend daily Quality Assurance Meetings

October 2008 to Present Mike’s Mobile Solutions LLC Detroit/Michigan

Owner/Installation Technician/Sales

• Install automotive after-market electronics and accessories

• Wire, install and test satellite radios, GPS systems, in-dash televisions, flip down monitors, car

alarms, remote starters, CD players, and headrest televisions.

• Investigate and repair electrical issues

• Communicate with customer’s wants and needs

• Recommend new systems or additions/changes to current setup

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May 2007 to December 2008 Aerotek Automotive Southfield/Michigan

Resident Engineer

• Onsite Liaison for Yazaki at Toledo Jeep Facility

• Immediate support for customer calls online and offline production

• Compared Wire Harness to Drawings ensuring meets current specifications

• Root Caused issues and communicated back to Plant

• Coordinated containment activity on-site and off-site

• Managed and Monitored 3rd party activity through completion

• Recorded and communicated 3rd party activities

• Continuous Improvement activities to reduce/eliminate ongoing non-conformances

• Recommendations to Plant on corrective preventative action plans

• Investigated and trouble shoot issues with Mechanics to improve overall quality of Wire Harness

• Developed PowerPoint presentations to illustrate improvements

• Completed GQRS (Global Quality Report System), component concern reports, AR’s and daily

reports

• Attended daily Quality Assurance meetings

February 2007 to May 2007 Horizon Automotive Group Canton/Michigan

Team Leader

• Supervisor up to 15 team members on Wire Harness supplied to OEM

• Developed and implemented rework/sort instructions

• Trained team members on rework/sort instructions

• Verified proper procedures were conducted by each team member

• Obtained and provided necessary equipment needed for each assignment

• Managing and Monitoring hourly output by team members

• Encouraged and Motivated team members to work effectively and efficiently

• Random Quality verifications on each team member’s output ensuring high quality is

continually produced

• Completed start of shift and end of shift daily reports

April 2005 to February 2007 Sky-Tek LLC Livonia/Michigan

Field Liaison October 2005 to February 2007

• Field Liaison for Yazaki at several OEM’s

• Inspected product in process for Quality Assurance

• Coordinate and Manage inspection activities with Technicians

• Communicate Non-Conformances back to Plant for corrective actions

Wire Technician April 2005 to October 2005

• Build Wire Harnesses from Customer Prints

• Utilize and understand wire diagrams

• Use proper techniques for wire cutting, crimping, and soldering

• Fabricate design layout boards for wire harnesses

• Completed daily reports

December 2004 to April 2005 Mickey Shorr Mobile Electronics Taylor/Michigan

Installation Technician

• Installed automotive after-market electronics and accessories

• Wired, installed and tested satellite radios, GPS systems, in-dash televisions, flip down

monitors, car alarms, remote starters, CD players, and headrest televisions.

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• Investigated and repaired electrical issues

• Reviewed current systems and made recommendations based on customer’s needs or wants.

March 1998 to October 2004 Auto Ameristar Woodhaven/Michigan

Installation Technician

• Detailed All Model Vehicles (Detailing Specialist)

• Rust-proofed body and underbody of vehicles

• Prepared Painted Exterior surface for waxing

• Applied wax to painted exterior using proper equipment

• Dressed exterior trim and cleaned windows, mirrors, and chrome

• Installed automotive after-market electronics and accessories

• Wired, installed and tested satellite radios, GPS systems, in-dash televisions, emergency

vehicle (police, ambulance, ATF) strobe lighting and sirens, car alarms, remote starters, CD

Players, and custom sound systems.

• Removed and Replaced automotive glass

• Reviewed current sound systems and made recommendations based on customer’s needs or wants.

EDUCATION:

Henry Ford Community College September/2000 Dearborn/Michigan

Associates in Science in Electrical Engineering (in-progress)

CERTIFICATES:

• Silka Automotive Window Tinting/Installation Certification

• Directed Electronics Installer

COMPUTER SKILLS:

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Outlook Express, Adobe Reader and

more.

REFERENCES:

Freddie Attard 10401 Harrison Rd, Ste.401

Lead Equipment Service/ Romulus, MI 48174

Local Training Administrator 313-***-**** Mobile Phone

Delta Airlines *******.*******@**********.***

2551 37th Randy Brooks

Astoria, NY 11103 Technician

734-***-**** Mobile Phone AT&T

*******.******@*****.*** 2454 N. Raisinville Rd

Monreo, MI 48162

Todd Sutka 734-***-**** Mobile Phone

US OEM BU Resident Engineer- Chrysler JK ***********@*****.***

Yazaki North America Inc.

6130 Brent Dr Lanelle White

Toledo, OH 43611 Quality Specialist

517-***-**** Mobile Phone Kia Motors Manufacturing Georgia

****.*****@**.******.*** 7777 KIA Parkway

West Point, GA 31833

Rebecca Stayton 706-***-**** Mobile Phone

Ocean Import *******.*****@*******.***

Schenker, Inc- DTW Branch

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