Project Manager Customer Service

Kiran Aggarwal

Email: ********.*****@*****.***

Cell: 248-***-****

Summary:

A highly conscientious, diligent and results oriented self-motivated

professional. Ability to accomplish a variety of tasks both timely &

effectively and establish outstanding working relationships. Excellent

analytical, communication, organization, problem solving, resource

management & leadership skills.

. Expertise in Talent Acquisition, Technical Recruiting, HR

administration and HR management.

. Management of entire recruiting lifecycle, including: creating job

postings, sourcing candidates, reviewing high volume of resumes for

suitability of requirements, conducting phone screens and interviews,

tracking and reporting, extending offers, and closing candidates.

. Well versed with on shore/off shore model of working.

. Capable of performing well under pressure.

. Ability to prioritize responsibilities while maintaining outstanding

quality & efficiency.

. Flexible with work schedule & ability to travel.

. Willingness to learn new technologies, procedures & processes as

required.

. Develop & maintain excellent employee relations, customer service and

inter-personnel skills.

. Strong work ethic & a Team player.

Professional Experience:

CHRYSLER LLC., Auburn Hills. 08/2007 -11/2008

Talent Acquisition & HR shared services.

Placement Analyst:

Responsibilities:

Internal Placements:

. Coordinate with Talent Acquisition Placement Mangers to facilitate the

Internal Placement process for selected groups; i.e. Sales &

Marketing, Information Technology, Product Development, Procurement &

Supply, HR & employee Relations & Finance.

. Coordinate with HR generalist & Operating management to understand

&create job descriptions and post job postings on company's intranet

site.

. Partner with operating management & provide strategic HR support to

meet business objectives, manpower planning & policy implementation.

. Screen candidates, seek passive candidates, interview candidates and

manage the whole selection process through closure.

. Work with all levels of management thru various stages of the hiring

process & across multiple organizations.

. Responsible for providing relevant Behavior Based Interview guides for

hiring managers.

. Create reports for all jobs created, resumes received/filtered,

submitted & offers made close requisition.

. Work with all levels of management thru various stages of the hiring

process.

. Work across multiple organizations to facilitate job postings,

identifying internal candidates, select qualified candidates to

forward to appropriate departments, handle release issues and schedule

interviews.

External recruiting:

. Recruiting engineers for the Powertrain project, including engineers

with NVH expertise.

. Develop job postings & broadcast on external career sites & Chrysler's

external portal for Release Engineers & Design Engineers.

. Involved in acquiring talent for all skills including electrical &

mechanical engineers.

. Extensive knowledge of all components involved in manufacturing;

Brakes, Transmission & body parts.

. Work on all levels of engineers for the HEV initiative.

. Sourcing Hybrid engineers for the scientific lab in collaboration with

GM & Ford.

. Involved in recruiting CPA's and Financial accounting executives for

the company's Manufacturing, Sales & Marketing, Treasury,

International Finance, Procurement & Supply, and Tax departments.

. Recruiting of all levels & various skills of IT professionals for

Information Technology Dept.

. Organize and participate in job fairs to attract qualified sources.

. Participate in the College Recruiting Initiatives to attract

engineering Interns.

. Arrange travel, interviews and internship placements.

. Heavy cold calling, Internet surfing and networking to source

qualified candidates.

INTERPRO-Inc, Keego Harbor, MI 01/2006 -

05/2007

Technical Recruiter

Responsibilities:

. Source, recruit, screen and interview qualified candidates.

. Utilize Internet job boards (Monster, Dice, Hot jobs), and various

other Internet tools to recruit qualified candidates.

. Develop and maintain a network of contacts to help identify and source

qualified consultants.

. Marketing/Advertising tactics utilized to create an increase in the

total revenue generation of the company-which included cold/warm calls

to prospective clients, advertisements in different media etc.

. Provide complete, accurate, and inspiring information to candidates

about available positions.

. Responsible for screening, presenting and recruiting consultants well

versed in different technologies and for different levels of

employment ranging from project manager to junior/entry level

programmer.

. Prepare candidates for interviewing with client and specific hiring

managers by providing detailed information on the client and business

description.

. Manage and coordinate all quality communication between candidates and

client.

. Organize phone interviews, in-person interviews with technical and

management teams.

. Following the full recruitment process including obtaining the Pre-

Interview agreements, Master Service Agreement and closing the deal

out with Pos.

. Perform detailed reference checking and/or reference analysis on

selected candidates and reviews results with hiring managers

. Conduct follow-up calls with hiring managers and new hires.

. Work extensively with internal HR organizations on Compensation,

Benefits, Immigration / Work Visa processes and employee relation

needs beyond the recruiting cycle.

. Involved in New Hire Orientation programs in assisting the HR and

Management.

. Responsible for explanation of company policies & procedures.

. Maintain relationship with current & prospective clients.

RSB Systems Inc., Troy, MI 01/2001 -

12/2005

Tier 1 vendor to Daimler Chrysler

H/R - Corporate Recruiter

Responsibilities:

. Responsible for recruitment, orientation, training, benefits,

compensation and employee relations.

. Responsible for employee orientation and organizational development as

well as policy development.

. Perform complex administrative duties following established procedures

in the group benefit programs (group medical, dental, vision, short

and long term disability, life insurance, flexible spending plan,

401k, COBRA, terminations, changes, beneficiaries)

. Liaise with our company lawyer on H1b and Green Card processing

related issues.

. Maintain records and compile reports.

. Oversee maintenance of employee benefit and personnel files.

. Administer compensation and benefits.

. Keep record of timesheets for our off shore team at India office.

. Coordinate with our India facility to administer H/R related issues.

. Participate in offshore meetings via conference calling.

. Worked at the offshore facility on HR related issues.

. Perform candidate interviews, assessments, and make recommendations to

hiring managers at client's site.

. Recruit IT & engineering professionals for our Tier 1 client, Daimler

Chrysler.

. Liaise with DCX Managers to inquire potential openings and pre-

identify candidates.

. Respond to open job orders for DCX on their on line system.(S.T.E.P.)

. Liaise with hiring managers to arrange interviews at DCX site.

. Keep record of all Time sheets for outside contractors -working on

client sites, in state and out of state.

Organize and Participate in various Job Fairs to attract resumes.

. Work closely to complete the recruiting process from initial call to

closing the deal.

. Utilize internet sites like Brassring and Monster to select qualified

consultants and initiate dialogue.

. Meet with consultants, discuss open positions.

. Discuss salary and company perks.

. Successfully place candidates with our nationwide clients in different

industries.

Education:

Bachelor of Arts: Major: Psychology & English.

DEI College; AGRA University, India.

Core Competencies:

Talent Acquisition, IT Recruiting, Engineering recruiting, HR

Administration & HR Management.

Technical Skills:

(Microsoft Office suite) Word, Excel, Access & PowerPoint; AIRS (completed

training), (email) Outlook, Lotus Notes;

(HRIS) People Soft; (other) Applicant Tracking System (Vurv), Peachtree

Accounting Package.

Other:

. Executive Director on board for the Council of Asian Pacific Americans

(CAPA).

. Extensively supported the United Way campaigns thru participation in

various activities.

*work status: US citizen *

references available on request.

Contact this candidate