Jennifer N.G. Bilger, PHR

*** ********* **** ( TROY, OHIO 45373 937-***-**** (

abh0mw@r.postjobfree.com

Human Resources Professional

Certified Professional in Human Resources (PHR) specializing in employee

recruitment, turnover reduction and training program development during a

10-year HR career distinguished by commended performance and proven

results.

Extensive background in HR generalist affairs, including experience in

multi-site employee recruitment and retention, staff development, conflict

resolution, employee relations, benefits and compensation, HR records

management, HR policies development and legal compliance.

Demonstrated success in writing corporate policies, job descriptions and

management reports.

HR Skills

EMPLOYMENT LAW Staff Recruitment & Retention Orientation &

FMLA/ADA/EEO/WC Employee Relations On-Boarding

HRIS Technologies Benefits Administration Training & Development

Payroll Administration HR Program/Project Management Performance Management

Labor Relations Organizational

DOT Compliance Development

HR Policies & Procedures

Professional Experience

ECONOMY LINEN AND TOWEL SERVICE, INC. - DAYTON, OHIO

Regional leader providing linen service to the area medical and hospitality

communities.

HR Coordinator, May 2008 to Present

Charged with all aspects of Human Resources including recruiting, hiring,

terminations, exit interviews, benefit administration, payroll, drug

testing, OSHA, workers compensation and unemployment claims

administration.

Key Responsibilities:

o Policy and benefit administration in a unionized factory environment

that includes Unite (Cotton and Textile Workers Union) and Teamsters

as well as to non-union exempt and non-exempt employees.

o Employer representative at all workers compensation and unemployment

hearings.

o Organization of in-house health fairs, employee appreciation days and

holiday dinners.

o In-house payroll administration including check processing and

garnishment/child support calculations.

Clearpoint resources, inc. - Denver, Colorado & Dayton, Ohio

Temporary Agency providing transportation, warehouse and construction

professionals to area companies.

Candidate Marketing Director, November 2006 -

February 2008

Charged with all aspects of office management, safety, recruiting,

hiring, terminations, payroll and customer service issues.

Responsibilities also included file maintenance of DOT drivers, all DOT

and non-DOT random drug screen selections and drug testing, payroll

responsibilities and ensuring all safety issues including accident

investigations, workers compensation and OSHA incidents were handled in a

legal & timely manner.

Key Results:

o Established and maintained relationships with clients and ensured they

received the highest quality of service.

o Within 6 months, established new clients and connections that

increased the agency's weekly sales from $8,000 to averaging $45,000

per week and increased work staff from 10 persons to averaging 40

persons working at client locations per week by utilizing better

recruiting methods and installation of better policy practices.

o Transferred to Ohio to open new office after successful office

management in Denver.

Professional Experience (continued)

FREIGHT ALL KINDS, INC. - DENVER, COLORADO

Regional Owner/Operator Leasing Brokerage

Safety Manager, October 2005 - September 2006

Certified Safety Manager charged with ensuring all company practices were

in line with Federal & State Regulations and that all personnel adhered to

the policies. Responsible for recruiting, hiring, and file maintenance of

Owner/Operators leased to company, all random drug screen selections and

making certain all OSHA and safety issues were handled in a legal & timely

manner.

Key Results:

Created new safety policies and updated older policies to keep in line with

new regulations.

Reworked new-hire orientation program to include HR information and company

resources.

ASSOCIATED MATERIALS, INC. - Cuyahoga Falls, Ohio

National Window & Siding wholesale company.

DOT Compliance Coordinator, 2000-October 2004

Certified Safety Coordinator responsible for keeping up with all DOT

regulations and changes. In charge of file maintenance of 450+ drivers

located at the corporate office and at over 100 supply centers across the

nation, hiring of new drivers, and random drug screen selections.

Key Results:

< Promoted from Logistics Coordinator to DOT Compliance Coordinator, a

position created to ensure DOT regulations were followed after company

had repeated failed State and Federal audits.

< Brought company up to satisfactory audit status by establishing a new

database to keep track of drivers information, creating a new filing

system developing new policies and fulfilling random drug screening

DOT requirements

< Retained Logistics Coordinator duties after promotion.

Logistics Coordinator, 1998-2000

Key Results:

0. Freight Claims Reduction: Analyzed loading methods of vendors to

correct improper techniques and practices in the shipping of freight

to lower claims and loss of material in transit. Saved extra freight

cost in expediting material from within the other company plants to

cover loss due to shipper error.

0. Created and implemented a cost-effective auto-shipping program to

accommodate 50+vendors shipping inbound material to 3 window plants.

Devised a schedule to order, ship, and receive the inbound material

that streamlined the inventory process and allowed the company to save

money, time and run a lean inventory program.

Education & Certifications

UNIVERSITY OF AKRON - AKRON, OHIO

Associate of Arts in Legal and General Studies (plus an additional 2 years

of Pre-Med coursework)

HR Designations:

PHR (Professional in Human Resources), 2010

Of Note

PROFESSIONAL DEVELOPMENT:

Complete ongoing training in the areas of compensation and benefits,

employee and labor relations, leaves of absence, workers' compensation and

workplace safety/security.

Affiliations:

Society for Human Resource Management (SHRM)

Dayton Area Chamber of Commerce Safety Council

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