BARBARA RAMOS

PO box *****

Amarillo, tx *****

806-***-****

abh0mg@r.postjobfree.com

Education

Office Assistance 1992-

1993

Metro Business Academy

Amarillo, Texas

High School Diploma-DECA Program 1974-1977

Tascosa High School

Amarillo, Texas

Employment Experience

DOD Batcher June 2008-June 2010

Maxor Pharmacy, 216 S. Polk, Amarillo, Texas 79101 Phone 806-***-****.

. Perform data entry and reports

. Process incoming mail and faxes

. Customer service

Secret Shopper September 2008-Present

Market Force, www.marketforce.com

. Perform service evaluations

. Evaluate product knowledge

Secret Shopper October 2008-Present

Quality Research International, www.qualityresearchinternational.com

. Perform employee evaluations

. Check store cleanliness

Product Recall Specialist October 2006-

Present

RQA Recall Inc., 10608 W. 163rd Place, Orland Park, Illinois 60467 Phone

708-***-****.

. Pull recalled products off the shelf and from stock rooms

. Follow proper procedures to dispose of recalled products

Consumer Connector January 2006-May 2009

Mass Connection, 13131 E 166th St., Cerritos, California 90703 Phone 800-

275-6166

. Promote various products to area stores

. Advise consumers of benefits from products

Housekeeping September 2006-October 2007

Amarillo Ranch RV Park, 1414 Sunrise Drive, Amarillo, Texas 79104 Phone 806-

373-4962

. Cleaned the showers and restrooms for the pool area

. Cleaned the office and the laundry room

Customer Service Representative September 2004-August 2006

Xcel Energy, 4701 Parkside Drive, Amarillo, Texas 79109 Phone 806-***-****

. Provided customer assistance

. Processed stop and transfer of service

Store Manager August 2003-June 2004

Herring Bank DBA Premier Money Centers, Amarillo, Texas 79109 Phone 806-352-

8550

. Assisted in writing procedures and guidelines for the loan program

. Open the second location

. Hired and trained all personnel

. Became Area Manager in Oct. 2003

o Performed monthly audits

o Enforced all company guidelines and procedures

o Collected on all bad debt

o Balanced nightly reports and bank deposits

Store Manager April 2002-June 2003

Check n' Go, 1606 Amarillo Blvd East, Amarillo, Texas 79107 Phone 806-331-

2050

. Managed new, existing and past due accounts

. Customer service

. Conducted and verified daily bank deposits, daily store reports, and

financial reporting

. Maintained accurate store and bank records

. Approved initial and subsequent customer transactions

. Conducted interviews, hired, orientation, and training

Summary of qualifications

Microsoft Works 2.2 3windows Microsoft Office 5.0 with Excel Windows

Microsoft Office 6.0 w/Lotus 4.0 Lotus Approach

Lotus 2.2 Windows Microsoft Money Windows

Brother Scanner Fax machines

Copiers Bar Code cash register

Contact this candidate