Sales Customer Service

Hugh W. Dixon

**** ********* **.

Germantown, TN 38138

Mobile 901-***-****

E-mail: *********@*********.***

SUMMARY

. Award winning pharmaceutical, medical device sales professional who has

consistently increased sales and demonstrated a consultant status with

peers and customers.

. Versatile team player with 21 years, multi-specialty sales experience.

. Consistent over achiever with demonstrated company loyalty.

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University of Phoenix-3.69 GPAwww.phoenix.edu

Master of Business Administration-Presently Attending

. Demonstrate the knowledge and skills needed to identify and solve

organizational problems using a systematic decision making approach.

. Demonstrate the knowledge and skills needed to manage, develop, and

motivate personnel to meet changing organizational needs in a global

business environment.

. Apply critical analysis of alternatives under conditions of uncertainty.

. Develop awareness of own values and the effect of those values on

organizational decision making.

. Assess whether an organization's plans and actions align with its values.

. Comprehend the application of a significant amount of business

administration knowledge within the domains of management, business law,

human capital management, organizational leadership, quantitative

reasoning for business, economics, accounting, applied business research

& statistics, operations management, corporate finance, marketing, and

strategic planning & implementation.

EXPERIENCE

2008-2010 TopRx Pharmaceuticals, National Account Representative

. Responsible for opening/ prospecting buying groups and

regional retail chains of pharmacies in New York, New

Jersey, Connecticut and Mississippi to secure new business.

Primary efforts center on accessing customer needs,

researching special purchases, negotiating contracts and

developing professional relationships with

presidents/owners of these groups.

. Accountable for overseeing, delegating, and driving sales.

Annual sales exceed 7 million.

. Opened 714 pharmacies in New York, New Jersey, and

Connecticut in 2009.

. 2009-Ranked 1st in National Account Sales.

2003- 2007 GlaxoSmithKline Pharmaceuticals, Executive Sales

Representative

. Account Specialist calling on Neurologist, Endocrinologist,

Psychiatrist, Pulmonologist, and OBGYN.

. Responsible for creating demand sales through the

implementation and execution of national GlaxoSmithKline

Pharmaceuticals sales strategies on a local level.

. Identified key influencers in the customer environment and

interfaced with customers to present product features and

benefits.

. Understood and addressed both business and scientific

oriented needs.

Strong business planning and work ethic resulted in the

following:

. Performed above plan 2003, 2004, 2005, 2006, 2007.

. 2007- Ranked 40th in nation and 4th in region of 32.

. 2006- Coaches Award for flawless engagement and

participation. Only three given in region.

. 2006- Bill Gates Award for innovation and growth.

Only one given in district.

. 2006- Ranked 7th in region of 32 and top 20% of

nation.

. 2005- Spirit Award-For exhibiting enthusiasm, search

for innovation, performance with integrity, and

contributing with passion and a sense of urgency.

. 2005- Ranked 6th in region of 32 and top 20% of

nation.

. 2004- Winners Circle, Ranked in top 5% of nation of

over 9,000 sales professionals.

1996- 2003 Novartis Pharmaceutical Company-CIBA Vision, Territory Sales

Professional

. Responsible for physician driven sales of medical devices

(contact lenses, solutions) used for eye correction. 90%

of sales time face-to-face physician based selling.

. Total account management: relationship development, lead

generation, physician and technician training, exam based

product evaluations.

. Closed and maintained business in private practices and

large retail chains.

. Strong business planning and work ethic resulted in the

following successes:

. Performed above plan 1997, 1998, 1999, 2000, 2001,

2002.

. Ranked 1st in nation in 1999 for specialty toric

(astigmatism) sales.

. Ranked 6th in nation in 1999 in specialty contact

lenses.

. Ranked 12th in nation in 1998 out of 134 sales

professionals, 1st in percent growth.

. Presidents Club Winner 1998, 1999. Contender in

1997, 2000, 2001.

1989- 1996 Sprint Communications Corporation, Senior Business Services

Representative

. Responsible for marketing a wide range of voice and data

products to business prospects and customers. Primarily

worked a set base of accounts based on revenue potential

while maintaining and growing existing Sprint major

accounts. Consistent Medallion winner.

Sprint Communications Corporation, Major Accounts

Representative

. Responsible for major account growth ($5,000 potential

revenue and under) and territory development in the

Memphis market. Successfully sold both vertical and

horizontal markets using technical and product knowledge

as well as extensive customer service and follow up.

EDUCATION

1988 University of Tennessee, Knoxville, TN, B.A. History,

Business Minor

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