Customer Service Manager
Resume:
Lake Drive 706-***-****
Midland, GA E-mail
***** ********@hotmail.
com
Leah Cadoura
Education August, 2000 Columbus State University Columbus, GA
MPA
Master of Public Administration
June, 1994 Columbus State
University Columbus, GA
BBA
Bachelor of Business Administration
Professional August 13, 2007 - Present
experience Synovus Financial Corporation Columbus, GA
Financial Analyst/Accountant II
Analyze and research monthly budget variances.
Prepare journal entries for month end.
Reconcile general ledger accounts for common stock
and several prepaid accounts as well as set up new
journal entries for accruals to prepaid accounts.
Responsible for loading annual budgets for assigned
cost centers.
Book all common stock entries to wires received on
behalf of employees for the company's ESPP. Work
with financial agent to reconcile any discrepancies
with wires.
Update monthly reports for cost center managers.
Research various requests from bank affiliates to
reconcile their cash accounts.
Reconcile payroll accounts for assigned bank
affiliates.
Reconcile accounts payable accounts for assigned
bank affiliates.
Prepare quarterly Contribution Analysis Report for
Executive Group.
Assist other managers with various projects as
needed.
Sept. 4, 2000 - August 10, 2007
Columbus Consolidated Government
Columbus, GA
Budget Analyst
Responsible for the preparation of approximately
$50 million of an approximately $200 million
operating budget.
Responsible for the preparation of the requested
budget to present to the City Manager, Council and
Mayor for consideration.
Responsible for loading HR files to budget software
to run projections for insurance, pay adjustments,
etc.
Analyze expenditures for assigned departments and
report variances.
Approve all travel requests for city employees.
Approve all personnel action requests with respect
to approved budget.
Responsible for the preparation of mid year
adjustment requests made by departments for Council
consideration.
Responsible for the preparation of carryover
requests made by departments for Council
consideration.
Responsible for the preparation of the weekly
agenda report for City Manager.
Responsible for verifying the City's Pay Plan
Implementation files for accuracy for all city
employees.
Focus of position was on special projects as
assigned by the Finance Director.
February, 2000 - August, 2000
Columbus Bank and Trust Columbus, GA
Wire Transfer Specialist
Responsible for processing all incoming wires from
affiliates.
Responsible for processing international wires to
include the conversion of money with Bank of
America.
Responsible for fed fund settlements for
affiliates.
May, 1996 - December, 1999
Columbus State University Columbus, GA
Financial Aid Counselor
Responsible for processing all Title IV student aid
and determining student's eligibility.
Responsible for representing Financial Aid office
at Open House for University and informing
attendees of types of aid available to them.
Review GPA results for Hope recipients at
checkpoint to determine continued eligibility of
scholarship.
Financial Aid Assistant II
Responsible for helping all students interested in
applying for financial aid and giving them the
proper paperwork and information.
Responsible for all data entry of financial aid
paperwork.
Responsible for balancing the workstudy program.
Accounting Assistant
Responsible for all tuition payment.
Responsible for balancing several types of loans.
Responsible for receipting all money from campus
departments and making deposits.
Financial Aid Assistant
Responsible for all aspects of customer service.
Responsible for helping all students interested in
applying for financial aid and giving them the
proper paperwork and information.
Responsible for all data entry of financial aid
paperwork.
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