Manager Sales
Resume:
Brian A Quam
**** ****** **** *** *******, Georgia 30101
*****@*********.***
Objective To obtain a management position with an established
company which utilizes my knowledge and experience in the
restaurant industry
Education Hotel & Restaurant Management, Georgia State July 1990
Marketing Management, Georgia State 1984-1988
University.
Career History
Spaghetti Warehouse, Marietta, Georgia January
2010-July
2010
General Manager
Responsible for Day to Day operations of unit;
including employee scheduling, training
programs, monitoring daily reports of goals
and costs along with ensuring positive
customer relations
Visited businesses and schools in area to
build sales
Achieved perfect score on county Health
Inspection
Brought in $15,000 of new business from local
store marketing
Ranked third in company in guest satisfaction
with a 93.7% on customer surveys
Ruby Tuesday, Lithia Springs, Georgia April
2006-
December
2009
General Manager
Responsible for Day to Day operations of unit;
including employee scheduling, training
programs, monitoring daily reports of goals
and costs along with ensuring positive
customer relations
Visited businesses and schools in area to
build sales
ServSafe Certification achieved in February
2008
Consistently met financial goals set by Ruby
Tuesday
Developed one team member for management
position
Dave and Buster's, Marietta, Georgia
2004-2006
Assistant Manager
Responsible for the Day to Day operations of
an 18 million dollar unit; including
management and employee training, monitoring
daily sales and labor reports, and maintaining
positive customer relations
Manage 130 person staff; including scheduling
and employee development
Filled in as Business Manager during the last
quarter of 2005 while a replacement manager
was sought
O'Charley's Restaurants, Acworth, Georgia 2002-2004
Assistant Manager
Responsible for Day to Day operations of unit;
including employee scheduling, training
programs, monitoring daily reports of goals
and costs along with ensuring positive
customer relations
Member of store opening management team
Developed and implemented an Action Plan for
three employees to assist in their career
development
Visited businesses and schools in area to
build sales as part of the Community Outreach
Program
Rio Bravo Restaurants, Buckhead, Georgia 1998-2002
1992-1996
General Manager; Assistant Manager; Server
Responsible for Day to Day operations of a
multi-million dollar unit; including
scheduling with regards to the relationship of
productivity and cost
Invited to annual company convention during
first year as General Manager for recognition
of first year sales growth
Successful in the development and promotion of
two associates to General Manager
Achieved bonus four out of five quarters as
General Manager
Drove sales upwards by contacting a minimum of
100 businesses in the neighborhood weekly
thereby obtaining a 10% growth in sales during
the first year
Developed and implemented training programs
for servers and bartenders
Consistently achieved and surpassed company
goals for sales, costs and turnover
Business Men's Assurance, Atlanta Georgia 1996-1998
Sales Representative
Top 3 Sales Representatives of insurance
policies in the region
Invited to company convention for recognition
of top producers in 1996 and 1997
References Available Upon Request
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