DIANE L. LASORDA CPS, CPVA
**** ***** ****** *****, *******, GA 30040
678-***-**** Cell
********@*******.***
EDUCATION
1. Graduate - Lanier Technical College - Business Office Technology
2. Graduate - Lanier Technical College - 2008 - Medical Transcription
Certificate
3. Certified Professional Secretary
4. Certified Professional Virtual Assistant
SKILLS
5. Proficient in Microsoft Office, QuickBooks, Quicken.
6. Skilled in convention and meeting planning.
7. Excellent organizational and time management skills.
8. Take charge person with strong attention to detail.
9. Able to work independently and as a team player.
10. Professional, flexible and works well under pressure.
11. Talent for written and verbal communications.
PROFESSIONAL EXPERIENCE
2007 - Current Virtual Assistant/Owner
Preferred Administrative Solutions, Inc.
Cumming, GA
Administrator
Johns Creek Business Association
Executive Director
Georgia Staffing Association
. Provide virtual administrative support via Internet, e-mail, fax and
telephone to small business owners and entrepreneurs.
. Services include, but are not limited to, routine correspondence,
recruiting, project management, research, calendar management,
presentations, travel planning, fax and e-mail maintenance, and meeting
planning.
. Serve as administrator to Johns Creek Business Association (JCBA), a non-
profit corporation that provides networking opportunities to the
community.
2005 - 2007 Executive Assistant
The IQ Business Group Duluth, GA
. Responsible for executive assistant to President of US Operations
including the executive management staff of 8.
. Responsible for travel management program within company with over 150
travelers.
. Processed and reconciled invoices, expense reports, and corporate credit
cards.
. Managed the US Operations office that houses 20 employees.
. Responsible for coordinating weekly, monthly, quarterly and annual
meetings for the US Executive staff and company outings.
. Served as liaison for US Operations office with management/leasing
company for build outs, security, and telecommunications.
. Served as administrative liaison between US Operations and global offices
located in Johannesburg, South Africa, and Sydney, Australia.
2002 - 2005 Administrative Manager
IKON Office Solutions (IKON University)
Norcross, GA
. Responsible for the training registration process and for implementing
registration and facility administrative policies.
. Reconciled IKON University enterprise $20m budget through collaboration
with functional leaders.
. Served as administrative liaison to trainers, university staff, and field
based managers.
. Monitored, maintained and scheduled classes for Norcross based facility.
. Supervised a team of 7 training coordinators on registration process by
resolving conflicts and insuring efficiency.
. Processed and reconciled invoices, purchase orders and coding for the
enterprise facility.
. Monitored actual expenses vs. planned expenses and prepared operational
performance analysis.
. Prepared, maintained and distributed monthly performance reports for all
learning areas within the enterprise.
Executive Assistant to Regional Vice President/General
Manager
IKON Office Solutions Norcross, GA
. Provided executive assistance to Regional Vice President/General Manager
of Southeast Region consisting of 4,000 employees reporting to seven
marketplaces.
. Performed general secretarial duties with little to minimal supervision.
. Coordinated travel plans and itineraries including details of meetings,
and management of Vice President calendar.
. Reconciled and maintained payroll records for 15 person regional staff.
. Had direct responsibility for coordinating weekly, monthly, annual
meetings.
2001-2002 Office Manager
HealthPrime Alpharetta, GA
. Provided office and facility management and support for a 125-person
service center focused on finance, operations, marketing and information
systems.
. Served as building management liaison including telecommunications,
office inventory, and document management.
. Maintained all corporate records for healthcare entities including minute
books, licenses and business authorities.
. Supervised a three-person office management department.
. Monitored and maintained security system for the office.
. Had direct responsibility for office supply costs; significantly reducing
our monthly spend.
. Direct responsibility for vendor relationship with UPS and associated
cost.
. Maintained all office equipment - phones, copies, fax machines.
. Managed 7,000-box document control inventory.
1999-2001 Owner
Preferred Administrative Solutions, Inc.
Cumming, GA
. Provided virtual administrative support via Internet, e-mail, fax and
telephone.
. Services include, but not limited to, routine correspondence, recruiting,
project management, research, calendar management, presentations, travel
planning, fax and e-mail maintenance, and meeting planning.
. Managed and maintained files for two sales consultants and one medical
recruiter/owner.
. Recruited and interviewed various individuals for medical field including
physicians and CEOs.
. Developed and maintained physician program to locate openings throughout
the US.
1992 - 1998 Executive Assistant to President
M. A. Hanna Color Suwanee, GA
. Provided the highest level of executive secretarial and administrative
assistance for the President, Executive Vice President and Vice President
Finance.
. Primary responsibilities included taking dictation, preparing word
processed documents, data consolidation, report preparation, letter and
general composition, maintenance of calendars, coordination of projects
and assignments, and assuming full responsibility for special projects.
. Hired, trained the office support staff positions.
. Negotiated and maintained relationships with headquarters vendors.
. Compiled and distributed monthly financial statements.
. Coordinated and executed quarterly associate meetings and events.
. Coordinated, administered and executed various corporate meetings and
reviews.
. Provided assistance to complete annual strategic business plan and annual
operating plan.
. Successfully converted 82 company wide travelers to central agency
resulting in quarterly rebates.
. Coordinated relocation of 35 associates from Florida to new corporate
technical center in Atlanta.
. Provided assistance to successfully merge three business units and
implement organizational change.
1987 - 1992 Executive Secretary to President
The Stormont Companies Atlanta, GA
. Provided the secretarial and administrative assistance to the President,
Executive Vice President, Director Human Resources and Vice President
Finance through the performance of day to day administrative management
of office, travel arrangements, preparation and transmittal of routine
correspondence, both corporate and confidential.
. Coordinated and assisted in executive's extracurricular activities.
. Assisted in development of policies and procedures.
. Prepared and coordinated proposals and company presentations.
. Supervised office support staff of three.