Human Resources Manager

George A. Rico

831-***-****-Mobile

************@*******.***

Executive Profile

Bilingual-Spanish human resources professional with 15+ years in

corporate leadership. Poised for a role driving organizational

development, building human capital, and advising the executive

leadership team. Ability to partner with business leaders and position

the HR function as an integral supporter of their operational

objectives. Candid, frank communication style; courage to identify

vexing business issues and effect the change needed.

. Human Resources Management

. Organizational Development

. Talent Acquisition

. Employee Relations

. Performance Management

. Leadership Development

. Employee Engagement

. Change Management

Experience & Achievements

The Armada Group, Santa Cruz, CA 2010

IT Consulting & Staffing firm with 100+ employees with annual revenues

of $15Million annually.

Director of Operations & Administration

. Manage Day to day operations with overall responsible of vendor

relations/contract management and management and development of

Recruiting team consisting of 6 technical recruiters, HR Manager

and all administrative professionals.

. Responsible for all internal recruiting including Sales Director,

Product Marketing Director and Relationship Manager.

Independent Human Resources Consultant and Contract Recruiter

2009 - 2010

. Provide a variety of Human Resources supports to small businesses

including but not limited to the following: Recruiting, HR Systems

development, Organizational Development.

Lerner & Rowe, P.C./Glen J. Lerner & Associates, Phoenix, AZ & Las

Vegas, NV 2006 to 2009 - Legal service firm specializing in Personal

Injury, Class Action/Civil Litigation and Bankruptcy with 90+ employees

in 6 offices and combined revenues of $60 million annually.

Director of Human Resources and Operations, Phoenix, AZ: Directed the

launch of new law practice, which involved directing major tenant

improvement construction, and installation of all office infrastructure

(3 offices).

. Contributed to revenue expansion to $12 million through development and

execution of grassroots marketing campaign to the health care sector &

Latino community.

. Led business growth where firm rose to Top 3 law firms 2 years of

opening the Phoenix practice.

. Generated 20% of new business via physician referrals vs. 7% such

referrals in Las Vegas practice.

. Recruited and supervised 3 Attorneys, 8 paralegals, and 14 legal

support professionals.

. Managed and executed all Human Resources functions including but not

limited to: Employee Relations, Recruitment & Staffing, Employee

Development and Benefits & Compensation.

Organizational Development Director, Las Vegas, NV: Developed

Organizational infrastructure in collaboration with managing partners.

Oversaw daily operations and supervised 50+ non-attorney staff.

Functioned in this role for 20 months concurrent to Director of HR &

Operations (above).

. Recruited 5 attorneys and 10 paralegals in 6 months, many from top law

firms that Glen Lerner & Associates historically had not been able to

entice. Hired 25 staff from Q3 2006-07.

. Consulted with all key stakeholders to identify challenges to work

performance and accountability, and developed a new organizational

structure and launched a paperless initiative.

George A. Rico

Liberty Mutual, Westborough, MA 2005 to 2006

Diversified global insurance provider with 45,000+ employees in 900

offices worldwide and annual revenues of $28.9 billion.

Regional Manager of Human Resources, New England Region: Provided HR

leadership for this region of 2,000+ employees. Supervised 15 staff in

multiple geographic locations, including 4 HR Managers and Staffing

Manager.

. Re-defined roles and responsibilities within the

recruitment/staffing function and set new aggressive time bound

objectives, immediately increasing effectiveness and exceeding

staffing goals in 6 months.

. Served as Chair and revived Regional Diversity Committee by

enhancing awareness activities and writing/editing monthly

newsletter.

AECOM/ENSR International, Westford, MA 2001 to 2005

Global provider of engineering, environmental and remediation services

with 2300+ employees representing over 40 engineering and science

disciplines in 70 offices worldwide and annual revenues over $350

million.

Regional Human Resources Manager: Senior HR business partner to Senior

Corporate Management team and their respective leadership teams

including the Office of the CEO/President, SVP's of the Central,

Southeast and Southern Regions, CFO, Director of IT, SVP of Marketing &

Sales, Corporate Counsel.

. 6 months into tenure was promoted to Acting Director of HR- Supervised 2

HR Managers, Compensation & Benefits Manager, and 4 HR administrative

staff. (10 months)

. Co-developed and delivered Leadership Development Continuum to

Management Team. Focus Areas: Employee Development & Performance

Management; Business Needs Analysis & Strategic Staff Planning;

Recruitment & Behavior Based Interviewing; Employee Orientation &

Integration. Trained 200+ Leaders in 2004-05. Voluntary attrition

dropped from 22% to industry leading 7% in 2.5 years

. Delivered Employer of Choice/Employee Engagement initiatives, which led

to ENSR's selection as a finalist for Fortune's "Top 100 Companies to

Work For".

. Chaired Sales Incentive Compensation Committee & lead quarterly

compensation meetings.

. Deployed to Latin America to provide emergency HR functions to support

largest contract win which involved a multinational project spanning 17

countries in Latin America and Caribbean.

HomeGoods, Inc. A Division of TJX Companies Inc., Framingham, MA

1998 to 2001

TJX Companies are retailers of apparel and home fashions with over

125,000 employees in and annual revenues over $17 billion annually.

Manager of Human Resources: Served as senior HR business partner to the

SVP, Operations; and VP, Marketing and CFO and their respective

management teams. Managed the Associates Relations Manager and Staffing

Manager and 2 administrative professionals.

. Developed/led talent acquisition strategy which supported an 800 to

3000+ employee population growth during my tenure. Served as primary

recruiter for all senior management positions.

. HomeGoods led all TJX subsidiaries in growth and profits for 3

consecutive years.

. Developed and delivered leadership training program to support

exponential growth of company. Trained 250+ leaders in multi-state

locations to assist the launch new business units

Arbor Associates, Boston, MA 1994 to 1998

Staffing and HR consulting firm with 400+ employees with 5 offices in 3

states.

Director of Human Resources: Senior HR executive for this staffing and

consulting firm, providing full spectrum of HR services to public and

private sector organizations throughout New England. Managed 4 HR

Managers .

Education

Cambridge College - Human Resources Management & Organizational

Development Cambridge, MA *Negotiating & Conflict Resolution

Certificate *Workplace Diversity Management Certificate

Boston College - Bachelor of Arts, History Chestnut Hill, MA

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