Customer Service Administrative Assistant

ANDREA ROMANO

**** **** *** #***, *******, CO ***61, 303-***-****,

***********@*****.***

EDUCATION:

B.A. in Theatre Arts, University of Northern Colorado, Greeley, CO

Honors: Cum Laude, National Society of Collegiate Scholars, Alpha Psi

Omega National Theatre Honor Society

PROFESSIONAL SUMMARY:

1. I have experience in a fast-paced office workspace and can handle

multiple tasks with ease.

2. I am a self-starter who always strives for the best results.

3. I have experience using a variety of computer software for media arts.

4. I am creative and pay close attention to detail.

WORK EXPERIENCE:

UNC Performing Arts Box Office, Greeley, CO, May 2008 to May 2009

Assistant Manager, Little Theatre of the Rockies

o Customer service, season renewals, deposit transmittal forms,

daily credit card settlement reports

o New employee training, assisting publicity staff, scheduling for

show nights

Performing Arts Box Office Staff

o Customer service, season renewals, deposit transmittal forms,

daily credit card settlement reports

Site Moderator, Disney Online/Kerpoof Studios, Boulder, CO, August 2009-

January 2010

o Scan and remove personal information from User Generated Content

on Disney.com and Kerpoof.com

o Review User Generated Content for appropriateness and ensure a

safe online environment for children and young adults

o Participate in group discussions and creative projects in order

to design an interactive online destination for children and

young adults.

Administrative Assistant, Boulder Blimp Company, Lafayette, CO, April 2010

- July 2010

o Assist sales staff by writing letters to clients, writing work

orders, entering shipping information, distributing sales leads,

transferring calls, getting mail, checking messages and email,

and adding postage to mailing lists.

o Assisting Marketing Staff by making layouts and marketing

packets.

OTHER TRAINING

Adobe Photoshop Creative Suite Training Program, Level 1 and 2

Fort Collins Digital Workshop, Fort Collins, CO, 80521

SPECIAL SKILLS:

Conversational Spanish Researching, Typing, and Writing Event Planning &

Fundraising experience

Beginning French Superior organizational skills Microsoft

Office Suite

Mac OS and Windows OS

experience

REFERENCES:

Diane Cays 970-***-****, employer

Shelly Munholland 970-***-****, co-worker

Chris Parr 720-***-****, former supervisor

Contact this candidate