Customer Service Insurance

*** ******** ****** ******* ** *****

Phone 716-***-**** . E-mail *********@*****.***

jose l almodovar

Objective

To secure a challenging position in the Customer Service Industry where my

enthusiasm, motivation and skills will have a valuable application.

Work experience

03/2008-12/2010-HSBC BANK USA, 95 Washington Street Buffalo, NY (800)

975-4722

Inbound / Outbound calling working with the Premier Clients worldwide

Processing Financial request including wire transfers

Data entry and provided billing information for checking accounts and

credit cards

In charge of Spanish customers internationally

10/2007-03/2008-United HealthCare, 25 Northpointe Parkway Amherst, NY (716)

636-7000

Inbound/Outbound calling for Health Insurance Company

Filed Insurance claims for clients and Health Care Providers

Verified Insurance policies and benefits

01/2002-09/2007-Time Warner Cable, 40 La Riviera Drive Buffalo, NY (866)

668-6044

Inbound/Outbound calling for local cable company

In charged of service repairs appointments

Billing and New accounts set ups

Taking Spanish calls

01/2001-12/2001-Various Temp Agencies

Worked in various temp agencies in buffalo area

Duties included from clerical to customer service work

Education

ECC undergrad for Business

High School Diploma Equivalent in 1990

Languages

English and Spanish

REFERENCES WILL BE FURNISHED UPON REQUEST

Contact this candidate