Customer Service Marketing
Resume:
JULIA BREMER
********@*****.***
Williamsville, NY 14221
Obtain a marketing position that will incorporate and enhance
the management and creative techniques to further aid in the
progress and success of the company
OBJECTIVE
EDUCATION University at BUffalo, THE STATE UNIVERSITY OF NEW YORK
Bachelor of Science in Business Administration May 2009
Concentration: Marketing
RELEVENT ALLIANCE ADVISORY GROUP, Williamsville NY
EXPERIENCE Marketing Specialist/Project Specialist, 05/09-11/10
. Highly increased valued awareness of marketing, campaigns
and public relations within the firm.
. Main resource for all marketing needs in the company
working alongside recruiter, career development, management
and individual business for the financial representatives.
. Created all marketing pieces, including banners, brochures,
newsletter and all internal training & development
material, assisting in several successful and appealing
projects in the agency.
. Worked one-on-one with Financial Representatives to sustain
and expand their businesses, by constructing marketing
programs and business plans, also coordinated their seminar
and client appreciation events.
Marketing Intern/Human Resource Intern, 11/08-05/09
. Facilitated in the recruitment process during the biggest professional
growth of employees for the Buffalo office.
. Planned and managed an upcoming open house in the corporation creating
awareness and over 20 lasting relationships with members of college
resource centers and academic organizations
. Edited advertisements, surveys newsletter that the firm uses in many
areas of marketing
INDEPENDENT WORK, Buffalo, NY
Creator/Project Specialist, 01/10-present
. Developed business planning and market program solutions for
independent or potential business owners resulting in an organized
plan of attack to further their organizations success.
. Specifically handled writing a business plan for an entrepreneurial
business man looking to build a fine dining restaurant, while
coordinating with the financial planner, accountant and external
resources.
. Assisted a new upcoming winery located in the Rochester area to build
awareness and sales increase in the Buffalo area by contact of local
restaurants and event planning.
. Built marketing programs and materials for several financial planners,
making their consistent contact with clients and increase of sales
become more efficient and prosperous.
UNIVERISTY OF ROCHESTER'S CENTER FOR ENTREPRENEURSHIP,
Rochester, NY
Financial Administrative Assistant/Marketing Assistant, 06/08-
08/08
. Facilitated in the preparation of a grant audit by
examining expenses made within several accounts with the
assistance of the accounting department.
. Continued to assemble all backup information including
invoice detail, copies and ledgers ultimately leading to a
successful and professional review.
. Engaged as an assistant for the Marketing and Media
Relations specialist in the creation of the monthly
newsletter establishing quality promotion for the Center of
Entrepreneurship.
EMPLOYMENT WEGMANS FOOD AND PHARMACY, Williamsville, NY-Newark, NY
Customer Service Representative, 2/03-present
. Carried out daily operations concerning refunds, solving customer
complaints and customer transactions to ensure the Wegmans motto, 'Who
we are', is executed.
. Trained new employees on the process and value of customer relations.
Proficient in Microsoft Office Products (Word, Excel, Power
Point, Access, Publisher), basic capabilities in Adobe products
COMPUTER
SKILLS
PI SIGMA EPSILON-NATIONAL BUSINESS FRATERNITY SPECIALIZED IN
MARKETING
AFFILIATION
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