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Sales Quality Assurance

Location:
Lakewood, OH, 44107
Posted:
December 15, 2010

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Resume:

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SUMMARY OF QUALIFICATIONS

. Excellent written and verbal communication with the ability to

effectively communicate with a broad range of personality types in any

business setting

. Analytical and detail-oriented identifying tactics and solutions to

increase business and improve productivity

. Strong capacity for quickly absorbing new information and skill sets with

the ability to seamlessly expand job functions and responsibilities

WORK EXPERIENCE

Energy Solutions Developer, Reserve Energy Exploration

Chagrin Falls, OH (September 2009-Present)

. Hired to expedite the development of a Solar Energy program

. Quickly acquired vast knowledge regarding solar costs and benefits,

construction methods, State and Federal grants and subsidies, and the

proposal process

. Consistently target quality leads resulting in sales meetings with key

decision makers

. Sell the process of implementing a solar energy system, present a

cost/benefit analysis, and consistently address client reservations and

concerns with a positive and resilient attitude

. Measure the designated construction area (typically rooftops), analyze

the orientation of the area, map out any obstructions and draft a plan

for the design team

. Post analysis, present proposals ranging in size from $75,000 to $2.5

million resulting in plans for implementing multiple systems in 2011

Manager of Properties and Rehabilitation, MKJES Inc.

Richfield, OH (October 2009-August 2010)

. Consistently came in below budgetary constraints by an average of 20% for

each project

. Oversaw rehabilitation process from start to finish, reviewing bids and

contracting work at lower prices than expected while not compromising

quality

. Upon completion of the rehabilitations, met code and habitation

requirements and passed city and Cleveland Metropolitan Housing Authority

(CMHA) inspections at a rate of 100%

. Screened prospective tenants and made quality recommendations to

ownership regarding tenancy

Field Logistics Coordinator, Telcom Inc.

Medina, OH (April 2008-October 2009)

. Working on contracts for all major cell phone service providers,

performed duties critical to the construction of cell towers in Ohio,

Indiana, Michigan and Pennsylvania

. Maintained contact with off-site project managers ensuring consistency in

a constantly changing environment

. Regularly exceeded production expectations by addressing logistical

issues quickly and efficiently

. Built and managed relationships with all City and County inspectors while

maintaining written and photographic documentation of all phases of each

project.

. Maintained communications with provider representatives, quickly

responding to questions and concerns while maintaining the client's

confidence in Telcom, Inc.

Cabinetmaker and Safety Inspector, Wood Dimensions Inc.

Cleveland, OH (October 2003-April 2008)

. Working from architectural drawings, was responsible for all phases of

custom furniture and cabinetry projects, including reading drawings and

blueprints, creating cut lists, calculating material and hardware needs,

milling lumber, assembly, and quality assurance

. Worked on a wide range of projects including cabinetry and furniture for

hospitals, libraries, retail stores, restaurants and local government

centers in addition to complex residential work

. Regularly met and exceeded production expectations while maintaining a

safe work environment

. Appointed role of on-site safety inspector and met OSHA requirements

without fail

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Analyst, Technical Assistance and Training Corporation (TATC Consulting)

Washington, DC (September 2000-August 2002)

. Performed editing, writing, research, and project management duties on

contracts for the United States Department of Labor, Employment and

Training Administration (USDOL/ETA)

. Developed a survey and MS Access database for over 1000 participants,

managed data collection team, and assisted in writing the final report

for a study on the effectiveness of the USDOL job recruitment website

(America's Job Bank)

. Assisted in the writing and editing of TATC's response to Requests for

Proposals (RFPs) for USDOL contracts

. Researched and wrote "Best Practice Summaries" for One Stop Career

Centers for New York State Department of Labor that are still being used

today

. Completed content analysis of USDOL websites including "Workforce Tools

of the Trade," making recommendations for changes to improve user

satisfaction and site efficiency

. Carried out conference management and support duties including site

evaluation and selection, attendee database creation and management,

conference summary writing, and logistics planning

Project Assistant, National Academy of Sciences

Washington, DC (February 1999-August 2000)

. Executed tasks essential to the production of a three-year study

(Strategies to Protect the Health of Deployed U.S. Forces) for the

Department of Defense

. Acted as the "eyes and ears" of the Study's Committee researching

Congressional or Senate Hearings related to the study, or for pertinent

international news

. Attended Congressional and Senate Hearings providing the written reports

to the Steering Committee consisting of experts with military and medical

backgrounds

. Oversaw the budget and submitted quarterly and monthly reports to the

Department of Defense

Sales Associate, Andersen Consulting

Washington, DC (July 1998-February 1999)

. Working with the Conference Development Department, sold conference

packages to CEO's and CFO's of major corporations.

. Maintained payroll for the department and worked with management to

improve sales strategies

. With little experience, showed impressive sales numbers and was targeted

by management for promotion

COMPUTER EXPERIENCE

Highly proficient in Microsoft Word, Access, Excel, Outlook, and Power

Point with training in Oracle SQL

EDUCATION

The College of Wooster, Wooster, Ohio; Bachelor of Arts in Political

Science

New England School of Architectural Woodworking, Easthampton, Massachusetts



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