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Customer Service Insurance

Location:
The Villages, FL, 32162
Posted:
December 15, 2010

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Resume:

Andrea L. Hanks

**** ********* *****

The Villages, Florida 32162

980-***-****

abh0db@r.postjobfree.com

Skills Objective

Experienced individual with a diverse background including financial

services, title insurance, healthcare, and elementary education seeking a

position with a leading company.

Professional Experience

Accurate Title Company, LLC April 2009 to November 2010

Escrow Officer

. Gather the information to clear the title for all loans

including ordering payoffs from lenders and preparing

Settlement Statements.

. Acted as point person for all Subordination Agreements,

Releases or Satisfactions, Manufactured Homes, and aided in

preparing legal documents.

. Responded to lenders and implemented procedures to prevent

multiple requests and improve efficiency.

. Responsible for assigning clients to other members of the

Escrow Department, scheduling, auditing files, disbursing

files, and other daily tasks.

. I have acquired and applied my usage of my notary public and

closing agent skills and certificates. Contacted the

notaries, attorney, or closing agents to schedule, answer

questions regarding the files, and confirm that they closed.

. Established and built relationships with various business

partners on whom the Team depends for information and product

support. Retrieval and storage of data vital to product

reporting for each loan.

* Participated in weekly training sessions concerning the

mortgage, title search, and title insurance processes.

Caretaker- Elderly Stroke, Dementia, and Alzheimer's Patient

April 2008-April 2009

* Provided general care and attention to the patience well

being.

* Responsible for all daily care, appointments, and financial

responsibilities.

* Collected and maintained contact information for the doctors.

* Monitored all doctors, additional home health care, and

equipment.

Thomas Ruff, Jr. and Associates July 2006-April 2008

Paralegal

* Gathered and preformed all information required to close each

loan including payoffs, HOA, contracts, insurance,

scheduling, preparing the settlement statements, and

auditing.

* Provided record keeping, office organization, and reception

for each file.

* Participated in weekly training sessions concerning the

mortgage, title search, and title insurance processes.

* Established relationships with realtors and title

companies.Contacted the borrower and communicated with the

loan officers on each transaction.

* Entrusted with the timely communication of original policies

to both lenders and homeowners.

* Assisted in filing final title policies and in finding prior

policies of title insurance.

Panama Central School District January 2000-June 2006

Special Education Teacher

* Provided general care and attention to the students' well

being.

* Responsible for collecting, organizing, and updating data on

the students' abilities.

* Collected and maintained contact information for the

students.

* Tutored children in small group settings using various

learning programs.

Education

Edinboro University of Pennsylvania

Edinboro, Pennsylvania 1998-2000

Bachelors of Science in Elementary Education and Special

Education

Jamestown Community College 1998-2000

Jamestown, New York

AS in Individual Studies

Special Achievements

National Society of Collegiate Scholars

Dean's List

Notary Public

Closing Agent

Alpha Chi- Honor Society

Skills

Customer Service, Quick Study, Reliable, Friendly, Patient, Microsoft

Office, Excel, Word, Outlook, and Magellan.



Contact this candidate