Customer Service Insurance
Resume:
Andrea L. Hanks
The Villages, Florida 32162
******.*.*****@*****.***
Skills Objective
Experienced individual with a diverse background including financial
services, title insurance, healthcare, and elementary education seeking a
position with a leading company.
Professional Experience
Accurate Title Company, LLC April 2009 to November 2010
Escrow Officer
. Gather the information to clear the title for all loans
including ordering payoffs from lenders and preparing
Settlement Statements.
. Acted as point person for all Subordination Agreements,
Releases or Satisfactions, Manufactured Homes, and aided in
preparing legal documents.
. Responded to lenders and implemented procedures to prevent
multiple requests and improve efficiency.
. Responsible for assigning clients to other members of the
Escrow Department, scheduling, auditing files, disbursing
files, and other daily tasks.
. I have acquired and applied my usage of my notary public and
closing agent skills and certificates. Contacted the
notaries, attorney, or closing agents to schedule, answer
questions regarding the files, and confirm that they closed.
. Established and built relationships with various business
partners on whom the Team depends for information and product
support. Retrieval and storage of data vital to product
reporting for each loan.
* Participated in weekly training sessions concerning the
mortgage, title search, and title insurance processes.
Caretaker- Elderly Stroke, Dementia, and Alzheimer's Patient
April 2008-April 2009
* Provided general care and attention to the patience well
being.
* Responsible for all daily care, appointments, and financial
responsibilities.
* Collected and maintained contact information for the doctors.
* Monitored all doctors, additional home health care, and
equipment.
Thomas Ruff, Jr. and Associates July 2006-April 2008
Paralegal
* Gathered and preformed all information required to close each
loan including payoffs, HOA, contracts, insurance,
scheduling, preparing the settlement statements, and
auditing.
* Provided record keeping, office organization, and reception
for each file.
* Participated in weekly training sessions concerning the
mortgage, title search, and title insurance processes.
* Established relationships with realtors and title
companies.Contacted the borrower and communicated with the
loan officers on each transaction.
* Entrusted with the timely communication of original policies
to both lenders and homeowners.
* Assisted in filing final title policies and in finding prior
policies of title insurance.
Panama Central School District January 2000-June 2006
Special Education Teacher
* Provided general care and attention to the students' well
being.
* Responsible for collecting, organizing, and updating data on
the students' abilities.
* Collected and maintained contact information for the
students.
* Tutored children in small group settings using various
learning programs.
Education
Edinboro University of Pennsylvania
Edinboro, Pennsylvania 1998-2000
Bachelors of Science in Elementary Education and Special
Education
Jamestown Community College 1998-2000
Jamestown, New York
AS in Individual Studies
Special Achievements
National Society of Collegiate Scholars
Dean's List
Notary Public
Closing Agent
Alpha Chi- Honor Society
Skills
Customer Service, Quick Study, Reliable, Friendly, Patient, Microsoft
Office, Excel, Word, Outlook, and Magellan.
Contact this candidate