Management Quality

Helen Ceigler

**** ***** **.

Jacksonville, FL **211

904-***-****

********@*****.***

Objective: To obtain a position utilizing my skills with a chance for

advancement.

Experience: Violation of Probation Counselor 2007-2010

Salvation Army, Jacksonville, FL

. Talked with defendants by phone or in person to

obtain

proof of complying with conditions of probation.

. Tracked all progress and compiled defendant's

personal

information in RiteTrac database.

. Maintained a courteous and professional attitude with

defendants, coworkers, and court liaisons.

. Wrote rough drafts for all cases that were modified

in

open court.

Quality Supervisor 2005-2007

Talecris Plasma Resources, Jacksonville, FL

. Reconciled shipments of plasma against the packing

list.

. Performed monthly audits utilizing Microsoft Word and

. Excel.

. Compiled and maintained regulatory documentation

databases and systems.

. Wrote or updated standard operating procedures, work

instructions, or policies.

. Escorted government inspectors during inspections and

provided post-inspection follow-up information as

requested.

Quality Management Representative 1999-2004

Baxter Healthcare, Jacksonville, FL

. Responsible for inventory control of all soft goods

used in the collection of plasma.

. Directed the collection and preparation of laboratory

samples as requested by regulatory agencies.

. Maintained current knowledge base of existing and

emerging regulations.

. Participated in internal or external audits.

Education: Florida Community College, Jacksonville, FL

Associates of Science Office Management Technology

Executive Support

Jones College, Jacksonville, FL

Associates of Science Medical Assisting

Graduated Cum Laude

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