Management Training

Luke E. Wood

**** ********** ***** ********, ** 34239 Phone: 941-***-**** Email: *******@*******.***

PROFESSIONAL SUMMARY

Highly successful results-generating training specialist, curriculum designer and emergency manager / planner.

Extensive experience planning, implementing, coordinating and evaluating emergency preparedness programs.

National Incident Management System (NIMS) and Incident Command System (ICS) Certified Instructor.

Master Training Specialist. Instructional Systems Designer . National Readiness Evaluator. Exercise Designer.

Bilingual, people-focused trainer with exceptional communication, public relations and interpersonal skills.

Proficient in Microsoft Outlook, Word, Excel, PowerPoint. Homeland Security Information Network. EMSystems.

PROFESSIONAL ACCOMPLISHMENTS

Improved readiness. Emergency plans needed testing to determine practicality . Staff needed proficiency training.

Designed and conducted full scale emergency exercises. Taught disaster classes to increase staff response time.

Result: Increased readiness from lowest to highest level. One of only 20 units of 815 nationwide to make top grade.

Built workforce. Thousands of workers were needed for a short-notice operation to assist disaster survivors.

Quickly assessed staffing needs. Interviewed/screened applicants . Established 24/7 shifts and "just in time"

training.

Result: 3,800 previously inexperienced personnel were effectively trained to conduct operations and aid survivors.

Supervised training. High employee turnover rate necessitated training hundreds of new personnel annually.

Supervised 12 instructors teaching a 10-course curriculum. Personally instructed 1,500 hours / 24 classes a year.

Result: Qualified Master Training Specialist. Graduated 250 students annually with a less than 3% attrition rate .

Mitigated epidemic. Unprecedented strain of influenza threatened the health of 590,000 residents of Polk County.

Led Incident Management Teams and trained staff responsible for limiting the spread of this infectious virus.

Result: Averted disease outbreak by vaccinating over 200,000 clients at 244 separate vaccination clinics.

Aided survivors. Forty-nine Haitian trauma patients were airlifted to the U.S. following a devastating earthquake.

Coordinated plan and liaisoned with 13 agencies to facilitate their admittance and treatment at trauma centers.

Result: Medial care initiated within an hour of landing; patients integrated into National Disaster Medical System.

Managed crisis. Florida suffered 8 hurricane strikes during a 13-month span causing wide-spread, historic damage.

Provided immediate, life-sustaining help to survivors in two counties. Led 12 month long-term assistance program.

Result: 40,000 Floridians received immediate basic needs, financial assistance and a quick return to normalcy.

Led response. Responsible for emergency management in a county of 1,500 square miles with 500,000 residents.

Molded individuals from 23 government and private agencies into an effective team with camarader ie and purpose.

Result: Team quickly, ably and efficiently responded to 263 "no notice" natural and man-made emergencies .

Beat competition. Company leaders needed to increase knowledge to better understand competitor’s capabilities .

Trained and dispatched specialists world-wide to gather, monitor and analyze competition’s abilities and intentions .

Result: Competitor suffered hundreds of millions of dollars in lost sales, product and equipment.

Developed organization. Multi-agency workforce had separate and competing cultures hindering effectiveness.

Drafted mission and vision statements. Provided future planning and change management skills to leaders.

Result: Agency head adopted and implemented new strategic plan for a 2,000 -member workforce.

Garnered media recognition. Ineffective media campaign was hurting business. Coverage of agency non-existent.

Produced company video. Authored 15 newsletters and articles. Conducted 7 television, radio and print interviews.

Result: Media attention increased and public awareness grew concerning company services and products.

Relocated operations. Tasked to transfer major operations between facilities with no loss of services to clients.

Obtained funding. Coordinated 6 site visits. Blended veteran workers and new hires to institute “job shadow ing".

Result: Operations transferred seamlessly to clients on time, within budget and with no loss of services .

PROFESSIONAL EXPERIENCE

Florida Department of Health Government Operations Consultant 2007-2010

Special Needs Consultant responsible for emergency services to 17,000 special needs clients in eight counties.

Lead facilitator. Trained and certified 150 students on NIMS and ICS courses during new employee orientation.

Exercise design team leader. Planned four full scale disaster deployment, response and recovery exercises.

Plans Chief tasked to develop 15 Incident Action Plans and Situation Reports. Conducted 11 ICS briefings.

Operations Chief in charge of implementing safety, security and protective measures during emergencies.

Emergency plan reviewer. Assessed 530 emergency management plans saving 2,800 regional PHP staff hours.

Manatee County Government Emergency Management Operations Officer 2006-2007

Incident Commander for 120 multi-agency responders responsible for conducting 24/7 emergency operations.

Supervised emergency management response teams for a county of 330,000 residents and 541 square miles.

Designed and conducted multi-agency full scale exercises in accordance with Homeland Security guidelines.

Maintained, equipped, staffed and operated 30 general population and special needs shelters.

Researched and won 1.6 million dollar competitive grant to upgrade infrastructure for county operations center.

American Red Cross Emergency Services Director 2002-2006

Supervised 700 disaster volunteers responding to over 250 all-hazards emergencies in a two county area.

Led non-profit relief efforts during multiple hurricane strikes in Florida and along the U.S. Gulf Coast.

Disaster instructor teaching an average of three evening/weekend classes a week to paid staff and volunteers.

Liaison between U.S. military and civilians during family emergencies. On call 24/7 to respond to emergencies.

Maintained annual grant, budget, vehicle, equipment and supply inventory in excess of $250,000.

United States Navy Chief Petty Officer 1981-2002

Developed, trained and mentored military leaders and technical experts conducting classified military missions.

Built high-performing, motivated work centers. Increased organizational effectiveness through strategic planning.

Led 300-member team conducting sensitive, highly classified operations in support of national defense policies.

Provided critical, time-sensitive information to National Command Authorities including the President.

Managed, maintained and protected multi-million dollar facilities, equipment and systems.

EDUCATION / TRAINING / CERTIFICATION

Emergency Management Department of Defense

National Incident Management System Instructor Master Training Specialist

National Disaster Readiness Evaluator & Instructor Instructional Systems Designer

Community Emergency Response Team Trainer Technical Training Instructor

Hurricane Shelter Evaluator & Response Team Trainer Graduate of Defense Language Institute

Homeland Security Exercise & Evaluation Program Graduate of Forester Instituto Internacional

Emergency Management Academy Strategic Planner & Organization Developer

FEMA Planning & Logistics Section Chief Enlisted Surface Warfare Specialist

Homeland Security Network and Government Liaison Fleet Analyst & Reporter

Exercise Design and Disability Preparedness Cryptologic Surface Operations Technician

Weapons of Mass Destruction and Terrorism Senior Enlisted Naval Leadership

MEMBERSHIPS & AFFILIATIONS

Florida Emergency Preparedness Association Tampa Bay Regional Domestic Security Task Force

Critical Infrastructure Protection State Working Group Department of Health Community Surge Subcommittee

Florida Kidney Disaster Coalition Big Brothers Big Sisters of the Sun Coast

Contact this candidate