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Customer Service Front Desk

Location:
Baltimore, MD, 21239
Posted:
December 15, 2010

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Resume:

Virginia Antoinette Davis

**** ****** ******

Baltimore, MD 21239

443-***-****

410-***-****

abh0c2@r.postjobfree.com

Objective: To find a productive and organized company that I can thoroughly

portray my intelligence, professional skills, and amiability with while

simultaneously meeting the organization's expectations. I hope to attain an

exemplary employment position that will be conducive to obtaining success

in the business world so that I can help others acquire it as well.

Skills: I have accumulated a vast amount of years in customer service, and

I am equipped with the knowledge to maintain a healthy rapport with co-

workers, potential clientele, and other organizations. I am proficient in

all Microsoft programs, fluent in Spanish, and an avid writer. I also have

an immense amount of verbal and people skills. I possess immense grammar

skills, and can assure that all of my written documents will be immaculate.

Education:

Morgan State University: Baltimore, MD

Class of 2010

2006-2010

. Awarded: Bachelor of Arts Degree in English

. Major-English

. Concentration-Literature and Language

. Activities: The English Society, The Spokesman (University Paper)

Reporter.

Wor-Wic Community College: Salisbury, MD

2004-2006

. Major-Secondary Education

Professional Experience:

Finnigan's Restaurant and Bar: Ocean City, MD

2010

. Serving guests food and beverages

. Monetary Transactions

. portraying excellent customer service skills

Cosi: Baltimore, MD

2010

Server/Barista

. Performing monetary transactions

. Serving guests food and beverages

. Assuring that the dining area is always presentable and immaculate.

. Re-stocking products and always demonstrating excellent customer

service skills.

The Home Depot: Berlin, MD

2007-2008

Cashier

. Greeting customers and acknowledging any questions, comments,

complaints, or concerns.

. Performing monetary transactions

. Displaying Excellent Customer Service Skills.

Morgan State University Spokesman Paper: Baltimore, MD

2008

Reporter

. Interviewing and inquiring other students opinions on current issues

. Writing and submitting articles based on the information collected

. Meeting all deadlines and writing immaculate articles that portray

community progress and concerns

. Attending all staff and interest meetings

. Creating and Implementing new ideas to keep readers' interests

The Park Place Hotel: Ocean City, MD

2007

Front Desk Clerk

. Greeting guests at the desk

. Responsible for checking guests in and out

. Providing guests with any necessary condiments

. Writing notifications and filing information

. Performing Monetary Transactions

Volunteer Experience:

. Worcester County Literacy Program 2010

. The English Society 2009-2010

. Tea Time & Books Book Club 2010-Present



Contact this candidate