Customer Service Front Desk
Resume:
Virginia Antoinette Davis
Baltimore, MD 21239
*****-*********@*****.***
Objective: To find a productive and organized company that I can thoroughly
portray my intelligence, professional skills, and amiability with while
simultaneously meeting the organization's expectations. I hope to attain an
exemplary employment position that will be conducive to obtaining success
in the business world so that I can help others acquire it as well.
Skills: I have accumulated a vast amount of years in customer service, and
I am equipped with the knowledge to maintain a healthy rapport with co-
workers, potential clientele, and other organizations. I am proficient in
all Microsoft programs, fluent in Spanish, and an avid writer. I also have
an immense amount of verbal and people skills. I possess immense grammar
skills, and can assure that all of my written documents will be immaculate.
Education:
Morgan State University: Baltimore, MD
Class of 2010
2006-2010
. Awarded: Bachelor of Arts Degree in English
. Major-English
. Concentration-Literature and Language
. Activities: The English Society, The Spokesman (University Paper)
Reporter.
Wor-Wic Community College: Salisbury, MD
2004-2006
. Major-Secondary Education
Professional Experience:
Finnigan's Restaurant and Bar: Ocean City, MD
2010
. Serving guests food and beverages
. Monetary Transactions
. portraying excellent customer service skills
Cosi: Baltimore, MD
2010
Server/Barista
. Performing monetary transactions
. Serving guests food and beverages
. Assuring that the dining area is always presentable and immaculate.
. Re-stocking products and always demonstrating excellent customer
service skills.
The Home Depot: Berlin, MD
2007-2008
Cashier
. Greeting customers and acknowledging any questions, comments,
complaints, or concerns.
. Performing monetary transactions
. Displaying Excellent Customer Service Skills.
Morgan State University Spokesman Paper: Baltimore, MD
2008
Reporter
. Interviewing and inquiring other students opinions on current issues
. Writing and submitting articles based on the information collected
. Meeting all deadlines and writing immaculate articles that portray
community progress and concerns
. Attending all staff and interest meetings
. Creating and Implementing new ideas to keep readers' interests
The Park Place Hotel: Ocean City, MD
2007
Front Desk Clerk
. Greeting guests at the desk
. Responsible for checking guests in and out
. Providing guests with any necessary condiments
. Writing notifications and filing information
. Performing Monetary Transactions
Volunteer Experience:
. Worcester County Literacy Program 2010
. The English Society 2009-2010
. Tea Time & Books Book Club 2010-Present
Contact this candidate