Project Manager

Professional Summary

I am a seasoned networking professional who specializes in partnering

information technology with business operations to deliver successful

project results. I have developed and implemented best-in-class IT

solutions for complex business demands. I have a strong communication,

analytical, leadership, problem-solving, and project management performance

record.

. Configured and supported core Extreme Network Alpine routers and

switches for a five building campus configuring IP routing OSPF, BGP,

VLAN's and WAN technologies

. Configuration, testing, management and maintenance of Cisco Data Center

Infrastructure

. Identifying, diagnosing, and resolving network problems in small, medium

and large network environments

. A thorough knowledge of the OSI network model, OSPF, BGP, VLAN's, TCP/IP,

DNS, and DHCP

. Configured and supported a Cisco Aironet 1300 series outdoor point to

point wireless bridge with Yagi Directional Antenna's

. Configured and supported a Brocade 24 port 8Gbps fibre channel switch to

create a Tape Area Network

. Supported Dual Cisco 9000 Series San Switches for connectivity to a

Hitachi Lightning SAN Disk Arrays

. Responsible for all Extreme Networks, Cisco, IBM, and Dell hardware

firmware updates

. Offsite Disaster Recovery of network routers and switches as well as

Servers and Active Directory

. Configured and supported over 200 Production Windows Servers on IBM, Dell

and Compaq Hardware Platforms

. Working knowledge of WildPackets and Sniffer monitoring software

. Configure and maintain network diagrams using Visio

. User/Staff/Client Training and Support

. Configured Active Directory from the ground up for a public DMZ

. Project Coordinator and Helpdesk Administrator for the implementation of

Apropos Helpdesk System for Ace's Corporate Support Center, Retail

Support Center and Retail Financial Services.

Professional Experience

Enterprise Information Systems Hines, Illinois

Helpdesk Coordinator for the VA Network Security Operations Center 8/2010

to Present

Support over 250,000 Veterans Administration employees located all over the

USA

. Cisco VPN client install, troubleshooting support, and radius log

monitoring

. VA SSL Administration, register, collect, and import client

certificates, importing and exporting certificates, troubleshooting

support

. Application support for McAfee VirusScan Enterprise, McAfee XenApp 11

Client, Microsoft Outlook, and Cisco AnyConnect,

. Remedy and Sharepoint application user

. Solar Winds application support, and log monitoring

. Network troubleshooting support

Cordova Management Hammond, Indiana

IT Manager/Property Manager 9/2006 to 8/2010

Full accountability for all business operations and IT operations in the

management of 130-unit residential apartment complex.

. Managed Active Directory 2003, File and Print services, Exchange 2003

. Maintained and supported backup systems, wireless networks, security,

and desktops

. Coordinated advertising, bookkeeping and capital improvements.

. Managed construction escrows, construction quotes and trades

scheduling.

Ace Hardware Corporation Oak Brook,

Illinois

Network Analyst/Project Coordinator 2/2000 to

9/2006

. Member of the SAN Design Team, Windows 2000 Migration Team and

Disaster Recovery Planning & Testing Team.

. Administrator for the Apropos call routing system, APC UPS devices,

Radware load balancing equipment for Ace Hardware's web and security

servers, and all of Ace Hardware's corporate switching and routing

equipment.

. Served as Citrix Administrator for a three Citrix server environment.

. Maintained Arcserve backup servers, Veritas Backup Exec 8.5, Windows

NT 4.0 DNS and Veritas Netbackup servers.

. Maintained the 200 plus Windows NT 4.0 and Windows 2000 Corporate WAN.

Project Highlights:

Performed a combination of conceptualization, design, analysis and

implementation for a point-to-point wireless bridge for Ace Hardware

Corporate Campus, gig sniffer upgrades, and the upgrade of all of Ace

Hardware's switch software and firmware. Mentored two Network

Administrators on how to lead a project and day-to-day network

administration operations.

. Project Coordinator for the migration of a NT 4.0 domain to a Windows

2000 domain for Acehardware.com.

. Project Coordinator and Administrator for the implementation of a Tape

Area Network.

. Built and integrated four Windows 2000 Web Servers for Ace Hardware's

Intranet.

. Implemented and administered the Epicenter switch and router

management server to monitor Ace Hardware's corporate switching

equipment.

. Redesigned the server backup and restore process.

. Hardware Architect, Security Administrator and Public Domain Planner

for the Acehardware.com migration from a hosting company to the server

farm.

. Purchased and built more than 40 production application and database

servers.

. Configured and supported a Pop3 email server for Ace's Corporate

Support Center.

. Configured and supported an IIS web server for call center reporting.

ASAP Software Express Buffalo Grove,

Illinois

Systems Administrator 3/1999 to 2/2000

. Managed a 30+ NT Server network to ensure system availability and

security.

. Provided support for more than 200 desktops and 50 remote laptop users

by ensuring timely response to technical problems.

. Managed ASAP's telecommunications systems in order to maintain

business operations.

. Coordinated the imaging and migration of more than 200 Windows 95

desktops and 50 Windows 95 laptops to Windows 98 and Windows for

Workstation.

. Managed the migration of RAS server to a VPN server

. Upgraded SMTP Gateway server to Lotus Notes 5.0.

. Upgraded two wiring closets with new 100mbs switches.

. Voted by peers and supervisors as "Team Player of the Year".

Education

Governors State University University Park,

Illinois

Bachelor of Arts: Psychology 1994

Computer Learning Center Chicago, Illinois

Network Engineering & Management Program 7/1998 to

2/1999

Productivity Point International Chicago,

Illinois

. Mastering TCP/IP Ether Peek NX Packet Analyst Training, 5/2005

. Updating support skills from Microsoft Windows Server 2000 to Windows

2003, 1/2004

. Citrix Server Administration, 9/2001

. Designing a Microsoft Windows 2000 Directory Services Infrastructure,

10/2000

. Updating support skills from Microsoft Windows NT Server 4.0 to

Windows 2000, 8/2000

. Updating support skills from Novell 4.11 to Novell 5.0, 10/1999

New Horizons Computer Learning Center

. Cisco Interconnecting Cisco Networking Devices Part 1(ICND1) 03/2010

. Cisco Interconnecting Cisco Networking Devices Part 2(ICND2) 03/2010

Certifications

. MCP+I

. Windows NT Server 4.0

. MCSE NT 4.0

. Windows NT Workstation 4.0

. Windows NT Server 4.0 in the Enterprise

. Networking Essentials

. TCP/IP on Windows NT 4.0

. Internet Information Server

. CCNA

Contact this candidate