Manager Customer Service
Resume:
Ciro R.Viento
P.O Box **
Lincolndale, N.Y. *****
**********@*****.***
EXPERIENCE
Royal Environmental Services
Bronx, NY
Site Manager
- Oversee all day to day operations at Bronx location
- Set up and maintain all daily service routes.
- Manage all service, delivery, and maintenance personal
- Respond to all concerns from sales dept., customer service, and
company president.
- Prepare daily, weekly, and monthly reports.
Automated Waste Disposal/Transfer Systems Inc.
1998-2007
Operations Manager
- Oversaw all hauling routes, transfer operations, and vehicle
maintenance for $100 million plus corporation.
- Directed 275 operational personnel including supervisors, managers,
dispatchers, scale operators, drivers, heavy equipment operators,
laborers, welders, painters, and mechanics.
- Negotiated all labor union contracts and controlled daily labor
issues.
- Purchased and disposed of rolling stock, equipment, and other assets,
as needed.
- Implemented global positioning system (GPS) in all route vehicles
resulting in $150,000 in annual payroll savings
- Established and monitored an internet based video security system and
electronic key-pad entry system for the 11 acre facility including 9
buildings.
- Developed fire brigade and procedures for transfer stations.
North Castle Disposal/A-1 Compaction/USA Waste
1980-1998
Yonkers, NY
Driver/Route Supervisor/Operations Manager
- Supervised all hauling, transfer, and maintenance operations.
EDUCATION/CERTIFICATES
Pelham Memorial High School - Diploma
Iona College -Business Courses
Ashworth University - Construction Management
Commercial Drivers License CDL Class B
Fork Lift Certified
Transfer Station Operators License (CT)
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