Customer Service High School
Resume:
AMBER L KIMBRIEL
ATLANTA, TX *****
Career Objectives
I am a single mother looking to find a full time job to support my children. I am a hard
worker who is dedicated to the job and a very fast learner. I have great people skills whether it be
with customers or in an office environment.
Summary of Qualifications
I am computer literate and can work in Microsoft office am able to type over 30 words per
minute. Fast learner and very people oriented as well as a hard dedicated working woman. Some
knowledge on office work and business skills or customer service
Work History
Aug 15, 2007 - Apr 01, 2008 Carinos - Oklahoma City, Oklahoma
TO GO server
Take orders over the phone and handle customers who called in with complaints. Prepare orders
to go as well as help the floor servers run their food and keep their customers happy with refills.
Handle money and credit card information
Feb 04, 2007 - Aug 06, 2007 Taco Mayo - Edmond, Oklahoma
Line Cook; Cashier
Prepared orders for fast food customers, sanitized equipment, ran front and drive through
cashiers
Sep 20, 2005 - Jan 16, 2007 Vons - San Diego, California
Courtesy Clerk
Answer phones and handle customers questions and concerns, bag groceries, handle
merchandise returns, float from special departments and help out where needed EX. Bakery,
writing on cakes, Floral assorting flower bouquets, Produce stocking fruits and vegetables, Deli
making sandwiches and filling fresh deli orders.
Education
May 2009 - Aug 2012 University of Phoenix Online
Education Level: Associates Degree
Graduated: No
Sep 2002 - Jun 2006 Mission Bay High School
Education Level: High School Diploma/GED
Graduated: Yes
Occupational Experience
Waiters and Waitresses ( 2 yrs 0 mos )
1. Accepts payment and returns change, or refers patron to Cashier. 1 to 2 years
2. Cleans and arranges assigned station, including side stands, chairs, and table pieces, such as
linen, silverware, and glassware. 1 to 2 years
3. Computes cost of meal or beverage. 1 to 2 years
4. Fills salt, pepper, sugar, cream, condiment, and napkin containers. 1 to 2 years
5. Relays order to kitchen, or enters order into computer. 1 to 2 years
6. Removes dishes and glasses from table or counter and takes them to kitchen for cleaning.
1 to 2 years
7. Serves meals or beverages to patrons. 1 to 2 years
8. Serves, or assists patrons to serve themselves, at buffet or smorgasbord table. 1 to 2 years
9. Takes order from patron for food or beverage, writing order down or memorizing it. 1 to 2
years
Cashiers ( 2 yrs 0 mos )
1. Answers questions and provides information to customers. 1 to 2 years
2. Bags, boxes, or wraps merchandise. 3 to 4 years
3. Operates cash register or electronic scanner. 1 to 2 years
4. Receives sales slip, cash, check, voucher, or charge payments and issues receipts, refunds,
credits, or change due to customer. Less than 1 year
5. Resolves customer's complaints. 3 to 4 years
6. Sorts, counts, and wraps currency and coins. Less than 1 year
Customer Service Representatives ( 1 yrs 0 mos )
Computer Skills
Typing Speed: 40 Words Per Minute
# Apple or Macintosh Computers
# Data Entry Terminal (PDT, Mainframe Terminal, etc)
# EMail Software (Outlook, Thunderbird, etc)
# Graphics or Drawing Software (Photoshop, etc)
# Internet Browser (Internet Explorer, Firefox, etc)
# Peripheral Devices (Scanners, Printers, etc)
# Personal Computers
# Presentation Software (PowerPoint, Flash, etc)
# Spreadsheet Software (Calc, Excel, etc)
# Word Processing Software (Word, WordPerfect, etc)
Language Skills
English - Excellent ( Read Write Speak)
Driver's License
Class C - Standard Driver's License
References
Cathy Desimone
Family Friend/ Mothers Ex-Boss
Martha Billingsworth
Ex- Co-worker
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