Michael Chad Harless
South Charleston, WV 25303
***********@*****.***
OBJECTIVE
A goal oriented professional seeking an opportunity that will utilize
my exceptional skills in all aspects of business, especially sales,
marketing, management, and customer service.
QUALIFICATIONS
Self-starter with commitment to exceeding goals and expectations.
Superior communication, personal, and negotiation skills.
EMPLOYMENT
October, 2010 -Current Heartland Payment Systems
. Cold call new accounts
. Service existing merchants
. Sale many different types of Credit Card machines
. Service the entire state of WV
. Breakdown merchant credit card statements
. Find cost effective ways to save merchants money
. Explain to merchants how they can save money
. Explain to merchants the language of the business
January 2010- September 2010 PMA/Conseco
Sales
. Commission pay
. Licensed in Life and Health Insurance
. Service existing accounts
. Market new business
. Set appointments for new groups
. Market to school districts, government and corporate agencies
. Currently ranked nineteenth in production nationwide
. Over 54k sold (net) year-to-date
. Straight commission pay
. 90% cold calling / 10% preset appointments
October 2008-June 2009 Lewis Goetz (Laid-Off)
Sales
. Filled counter sales, customer call-in orders, shipments, and
deliveries
. Handled key accounts such as A&A Resources, AC&S, Rock Springs
Mine
. Delivered quotes on products for new and existing customers
. Resolved inventory disputes, overstock reports
. Put together multiple metal and hydraulic hose assemblies
. Responsible for cross reference numbers
March 2008-October 2008 McJunkin Redman
Purchasing Assistant
. Responsible for purchases at six Dupont Plant sites
. 50k per spend authority
. Negoitated cost savings with customer officials
. Work with EMS, SAP, DSAP, and Nexus computer programs
. Responsible for follow up after each buy
March 2003-Febury 2008, Enterprise Rent-A-Car
Branch Manager, Gallipolis,Ohio
. January 3, 2007 to February 2008
. In one month achieved 26% fleet growth
. Landed four corporate accounts totaling over $4,500 in revenue
. Develop and execute effective sales and marketing plan
. Achieved profits from negative $236 to a positive $10 in 1 month
. Average three month customer satisfaction score of 84%
. Year-to-date fleet growth is 12%
. Year-to-date on rental growth 12%
. Corporate growth was 131.42% from November 2006 to November 2007
. Year-to-date corporate growth 81.34%
. Landed several revenue producing accounts
. Achieved 28% fleet growth from December 2006 to December 2007
Assistant Manager, South Charleston,WV
. Implemented effective cost control strategies to inccrease
business
. Developed sales and marketing strageties to increase business
Assistant Manager, Hurricane, WV
. Landed yearly account, which produced $1,600 a month revenue
. Ahieved 15% fleet growth.
PROFESSIONAL ACHIVEMENTS
. Enterprise Rent-A-Car Management Trainee Program
. Jerry McKinney sales training
. Diversity Training
. Management Development Training
. Mentor Training
. Hose Master University Training / Metal Hose and Expansion
Joints
. Previous President of St. Patrick Circle (32 Townhouses)
COLLEGE EDUCATION
Marshall University December 2002, B.A.,
Exercise Physiology
Huntington, WV 180-hour internship, Tri-
County YMC
REFERENCES Available upon request