Management Quality Assurance

Timothy h. Franklin

**** ****** ******* ***** 916-***-****

ROSEVILLE, CA 95661

Summary

Materials and inventory management professional with expertise in high

technology industries, including Computers, Electronic Instrumentation,

Aerospace and Bio-Medical sectors. Experience in a variety of disciplines

includes, research and development, engineering, production and materials.

Analytical and inquisitive performer, with proven strengths in problem

analysis and resolution. Computer literate in both hardware and software.

Extensive experience with Microsoft Office and the SAP enterprise resource

management system.

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Professional Experience

VeriFone (Volt)

Business Analyst (External Contactor)

2005 - 2008

Developed and modified existing daily performance reports for a supply

chain planning organization utilizing Excel, Business Objects and Oracle

software. Areas measured included inventory, shipments, backlog and

receipts. Managed a monthly on-time delivery reporting process.

Published monthly forecast accuracy metrics. Provided detailed analysis of

issues to company management. Prepared ad-hoc reports and presentations to

all layers of company management on request.

. Worked with cross functional team to develop methodology for inventory

projection reporting.

. Successfully migrated existing reporting to new ERP environment

(Oracle 11I).

. Revised an existing system for reporting on-time delivery performance

of customer orders to a faster, more accurate reporting package.

Agilent Technologies (Volt)

Business Process Analyst (External Contactor)

2003 - 2005

As an External Temporary Worker, worked with materials management

personnel, to develop and implement a series of worldwide business

fundamental tables (BFTs). Utilized Excel and Access to develop and run

routine and "ad-hoc" business reports from Brio and Oracle data extracts.

Provided analysis and reporting of deviation from normal reporting

parameters to management. Participated in group and individual process

improvement initiatives.

. BFT process presented as a standard for other business units in the

corporation

. Supplier delivery performance improved over 10% in one year following

implementation of BFT process.

. Strengthened knowledge of Excel while developing knowledge of Access,

Brio and Oracle systems.

THERMOGENESIS

2001-2003

Senior Buyer

Successfully manage all aspects of the production of a complex, bio-medical

instrument. Qualify key suppliers within a FDA and ISO regulated

environment. Negotiate short and long-term purchasing agreements with

suppliers. Initiate and implement new purchasing processes as needed.

Work within a cross-functional environment to resolve quality issues with

suppliers. Maintain adequate supply of material to meet material

requirements while avoiding the accumulation of excess inventory.

. Negotiated agreement with supplier to achieve a cost savings of

$500.00 per unit.

. Established a process for ordering and delivering a key chemical

component at customer installation sites.

. Active member of Material Review Board that aggressively pursued

resolution of quality issues in Production and Quality Assurance

areas.

Timothy Franklin

Page 2

HEWLETT PACKARD 1981-

2001

Buyer/Planner (1998-2001)

Manage production of HP1000 and 9000 computer products through contract

manufacturing for worldwide distribution. Responsible for placing orders

for material to meet customer demand. Engage in process negotiations with

suppliers as necessary. Minimize excess inventory while maintaining

required inventory levels for customer satisfaction. Aggressively pursue

product and process problem resolution throughout the supply chain.

. Managed the final build of HP1000 computer products, as a project, at a

contract manufacturer for stocking as inventory in an HP facility.

. Assumed worldwide responsibility for production of HP9000 V-Class

computer systems. Led a team that explored restarting production of an

obsolete product in order to meet customer support requirements.

Business Analyst (1997-2000)

Responsible for managing the monthly reporting of business fundamental

reports at management and individual buyer levels. Coordinated a core group

of administrative personnel that prepared reports at the department level.

Maintained reporting functions for metrics that included supplier on time

delivery, stockouts, customer order rescheduling, inventory levels,

financial target performance and excess inventory management. Prepared

summary reports for the Materials Department Manager for presentation at

monthly meetings.

. As part of a team, designed and implemented metrics for measuring

business performance

. Used resulting metrics to drive behavior that resulted in dramatic

reduction in stockouts, excess inventory and department cost overages.

Planner (1993-1997)

Created and maintained the master schedule and runbook for HP9000 and

HP3000 computer products. Balanced order forecast, backlog, production

capacity and availability policy. Calculated delivery performance and

product option mix, while controlling inventory in accordance with

management objectives. Worked closely with multiple linkages including

Engineering, Purchasing, Order Fulfillment, Finance, and New Product

Introduction organizations.

. Successfully managed business issues surrounding new product introduction

of a mid-range computer system. This included the allocation of limited

production units to customers on a worldwide basis.

Coordinator/Planner (1990-1993)

Planned computer network software and hardware upgrade products for

worldwide distribution. Expedited customer orders to ensure earliest

available shipment dates. Prepared and published shipment and backlog

performance information. Facilitated a regular shipment status meetings for

key manufacturing personnel. Resolved department personal computer and

network problems as Office Technology Consultant.

. As part of a team, successfully transferred and entire product line from

an in-house production environment, to an outside contract manufacture.

This resulted in turning a product line that was losing money into a

profitable venture.

. Set up a product returns process for customer warranty failures. This

enables HP to rework product that would otherwise be scrapped.

Education

Bachelor of Science, Business Administration, Marketing Concentration,

California State University Sacramento.

Associate of Science, Electronic Technology, American River College,

Sacramento, CA.

Professional Development

APICS Certification Series, CSU Sacramento Extension, Sacramento, CA

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