Manager Customer Service

Rayanne McGregor

*** ****** **** **** ******* KY 42003 • 270-***-**** • E-mail: ****************@*****.***

• To obtain a position which would be both financially rewarding and personally fulfilling

• To utilize my very diverse background, job skills and educational background.

• To dedicate myself to the work and livelihood of constantly learning and striving to improve the quality of

both my contribution to the business and the business itself.

EDUCATION

Associates in Arts Degree University of Kentucky, 1985

Bachelor of Sciences Degree with double major in Marketing and Management

University of Kentucky, 1987

Registered Investment Advisor / Financial Advisor / Series 6, 63, 65 / Registered Life and

Health Insurance Agent 2000

EXPERIENCE

New Life Surgical Weight Loss Center of Western Kentucky, Inc. – Paducah, KY

Practice Manager (March 2005 – June 2010)

• Solely responsible for all staff, payroll, billing, accounts payable, accounts receivable, liaison between

physician, staff, hospital, medical personnel, and credentialing.

• Scheduling all surgeries, insurance submission, and transcription.

• Marketing, development and assist in seminar presentation. Proficient in Microsoft Office and Quick

Books.

• Developed and implemented several new procedures instrumental in organizing and helping the

practice to grow.

• Assist in laser liposuction surgery.

American International Group – Home Office, Houston, TX

Financial Advisor / Retirement Planner / Registered Investment Advisor

(March 2000 – March 2005)

• Investment advisor on both the individual and the group level

• Recommend and manage appropriate investment vehicles through stocks, mutual funds, college funds,

retirement plans and insurance products.

• Personal sales over $2 million last year of employment

• Handled investments for faculty and staff of a university, several hospitals and school systems

Lourdes Credit Union – Paducah, KY

Manager (September 1987 – January 2000)

• Solely responsible for the operation of the employee credit union

• Treasurer, Board of Directors

• Grew credit union from $250K to over $2 million

• Responsible to state and federal regulatory agencies

• Loan approval / denial based on credit reports

• Collections

• Accounts receivables / Accounts payables

Service Merchandise Inc.

Assistant Manager Jewelry Department (1985 - September 1987)

• Gemological Institute of America training

• Diamond Sales

• Jewelry receiving and shipping

• Employee scheduling, customer service, etc.

A B Chandler Medical Center – Lexington, KY

• Student work, worked in the Research and Grant Department when needed

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