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Customer Service Insurance Agent

Location:
Myrtle Beach, SC, 29579
Posted:
September 23, 2010

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Resume:

Phone 843-***-**** . e-mail abh07b@r.postjobfree.com

**** *********** ***** . ****** *****, Sc 29579

ASRIEL DURAN

objective

To obtain a position that will enable me to use my

educational background, strong organizational skills,

and ability to work well with people in a well

established organization.

Relevant work History

2005-present Client First, Inc. Myrtle Beach, SC

Licensed Life and Health Insurance Agent

Office Manager

As an insurance agent my responsibilities include:

quoting insurance policies for prospective clients,

meeting with and selling policies to clients,

processing applications and handling service after

the sale. Service after the sale includes handling

insurance claims as an intermediary between the

client and insurance company, correcting billing

disputes, and ensuring our clients are fully

satisfied with our support.

As the office manager my responsibilities include:

scheduling appointments among three agents,

streamlining processes to ensure efficiency and

minimal time loss, organizing, updating, and ordering

all supplies with over twenty insurance companies,

and handling all advertising. I have coordinated

advertising through a variety of mediums: phonebook,

newspaper, radio, magazine, calendar, website, and

online.

Member of Business Networking International (BNI),

which meets weekly to network with other

professionals in the area and pass referrals to help

generate business for each other. I have held the

position of chapter education coordinator, vice

president, and president.

2005-2007 Gap Kids and Baby Store #7183 Myrtle Beach,

SC

Sales Associate

Making both adult and children's shopping experiences

with the Gap brand a positive and enjoyable

experience by helping them find what they need, build

outfits, and adding to the sale.

Checking out customers in an efficient and timely

manner.

Regularly count down and close registers for

managers.

New Employee Trainer: teaching the Gap brand's

purpose, value, and behaviors to new employees. Also

handled teaching register training.

Creative Team Leader: created and led constructive

projects to better communicate store goals, reviews,

and contests to employees and customers.

2002-2005 Wal-Mart Supercenter Store #574 Myrtle

Beach, SC

Cashier, Customer Service Representative, Layaway

Clerk, Photo Lab Technician

Worked various positions as needed throughout the

store to alleviate employee shortages.

Cashier: checked out customers as quickly and

accurately as possible.

Customer Service Representative: processed returns

and exchanges, and assisted in ensuring the

satisfaction of customers throughout their shopping

experience daily.

Layaway Clerk: placed orders on layaway, processed

payments, and retrieved orders upon completion of the

layaway.

Photo Lab Technician: developed film in the One Hour

Photo Department. Focused on managing time

efficiently, handling chemicals safely, and managing

customer expectations and satisfaction.

Handled thousands of dollars in cash, checks, credit

and debit cards.

Education

2003-2007 Coastal Carolina University Conway, SC

B.B.A., Business Management and Marketing.

Named to the Dean's List seven times consecutively.

Graduated cum laude.

Member of Phi Eta Sigma National Honor Society.

Skills

Strong computer skills and proficiency in the

following computer programs: Microsoft Word,

Microsoft Excel, Microsoft PowerPoint, Microsoft

Publisher, Microsoft Outlook/Outlook Express. WPM

65.

Excellent verbal and written communication skills.

Experienced in professional public speaking.

Flexible and efficient learner. Able to grasp

concepts and instructions quickly for a variety of

positions.

Ability to train other employees of all ages and

demographics.

Team building and project management.

Inventory knowledge.

References

Available upon request.



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